Lila Sullivan
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Upon our arrival, we were warmly welcomed and taken to the Elegance Lounge, where we were provided with all the necessary amenities after upgrading to the Elegance package. The lounge offered premium drinks, snacks, and was well air-conditioned. Additionally, they had a pool table and a variety of coffee drinks available. The rooms were absolutely stunning, especially the ocean view room we had requested, which provided an incredibly breathtaking and secluded atmosphere. The beach itself was absolutely amazing, stretching for kilometers and offering a range of options, whether you desired a quiet, private, or lively atmosphere. Along the beach, there were a few beach bars and a grill that served delicious lunches. The à-la-carte restaurants provided excellent meals and the service was exceptional. The buffets were equally fantastic, if not even better! The massages were incredibly relaxing and truly the best. The poolside activities ensured that we were always entertained, and the drinks were constantly flowing. I can't wait to return to this resort. We miss so many of the staff members, as we formed great friendships and felt like we gained new family members. Yamilet, my dear, I miss you so much and I'm eagerly anticipating our next meeting. Once again, we had no complaints or concerns during our trip, and the most outstanding aspect of this resort is the exceptional staff throughout. xoxoxox
Brielle Faraday
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Just arrived home from our fifth visit to this resort, and we used to absolutely adore it. The food was fantastic (considering it's Cuba), there was entertainment every evening, and the staff were absolutely incredible. However, this time around, things were quite different. The buffet was closed, leaving us with hardly any food options. We survived on ham and tuna sandwiches. The place was infested with tiny flies that completely covered my fiancé and me, resulting in hundreds of itchy bites. We were famished. Unfortunately, the resort's bank was closed, so we couldn't exchange our money. Only one restaurant was open for dinner, and all other meals were served at the snack bar. I highly recommend checking out the resort next door, the Paradises. We spent a day there, and the experience was truly exceptional. It pains me to say that the Valentin Perla Blanca has significantly declined. We even reached out to the management about our non-functioning toilets, the lack of toilet paper (we were given tissues instead), and the absence of hot water for showers. However, they seemed disinterested in assisting us. Needless to say, we won't be returning.