Absoluut BRILJANT 👏
Mijn familie heeft hier een paar nachten verbleven in het wonderlijke Adin Beach Hotel.
Uitstekende diensten, personeel en faciliteiten met uitzicht op de Middellandse Zee.
Schone en veilige hotel, prachtige masjid en mooie open zee om in te zwemmen.
We komen heel snel terug.
Dr AA Ali
DO NOT BOOK THIS HOTEL!
From the very first day it was clear that this hotel is way below benchmark (compared to other similar hotels like Wome, Adenya, Selge):
- Bad hygiene > unclean cutlery, no bottled drinks, old facilities
- Bad service > promises not kept, long waiting, employees annoyed of guests and their job, late room cleaning, pool bars closed
- Disappointing food > burgers not fully cooked, waffles tasting like paper, restaurant food is not bad but only available at certain times of the day like at other hotels
- Unsafe > dangerous areas, crazy elevators without sensors closing suddenly, bad lifeguards who do not notice accidents with kids
We raised our concerns with the floor manager and asked for a cancellation of a part of the booking so that we can move to a proper hotel. The floor manager was not really interested, only defending why things are as they are and promising improvement for some of the points raised selling it like as some kind of a special treatment. She also promised to talk to her superior and contact us. Of course this did not happen. Now we are stuck at this hotel, not really able to enjoy our well deserved week of relaxation. This is very disappointing since we were very much looking forward to our holiday.
I heard similar stories from other guests. Please do not make the same mistake. They might have a high rating thanks to previous years, but this is misleading for the current situation.
P.S. The animation team was great, special thanks to Ramazan, Berkay, and Atakan!