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Rude front desk arrogant guy. We were planning to have breakfast as there's a sign of Caffe in the restaurant entrance. I asked before being seated to use the restroom. The man at the front desk ran after me, interrogated me if I'm a guest of the hotel and I told him again that I am here to eat breakfast. On my way back, he said to me "You, the Israelis are all the same." I presented him my American passport and left this rude and antisemitic place. Breakfast will be in a more hospitable environment.
Avoid this place, rude service, poor quality, everything charged extra, even small bottle of water in the room, what should be included in the price. Plus ridiculous info you can't use minibar for your own drink. You are forced to drink whay they put in minibar so they can charge you even more. Location ok but they really need to learn what's mean hospitality and respect for guests.You can have much better with this money.level of poor hostel worth £50 per night. No class at all.
Very poor service and hospitality by the owner Davide. He is extremely rude and unprofessional. The AC in the room was broken for 3 nights and the nights happened to be really hot. after the second night the room was switched to another one but AC wasn’t working there either. On check out instead of apologizing Davide decided to charge us for towel laundry $3 per towel every time we switched the towel to the clean one. RIDICULOUS! Would never recommend to anyone! Horrible experience!
Lovely, small hotel with excellent location directly on the lake and really friendly staff.
Beautiful location by Lake Gorda , good breakfast and very polite staff