I stayed at this hotel as part of a yoga retreat and overall had a really enjoyable experience. One of the standout aspects for me was how well they catered to my gluten-free diet. The kitchen staff were clearly knowledgeable and accommodating, offering gluten-free options for lunch and dinner, fresh bread available anytime, and even pizza or pasta made on request. This made me feel truly taken care of and able to enjoy my meals without worry.
We stayed in the adults only area, which was a real highlight. It offered a peaceful and relaxing environment with plenty of sunbeds always available by the pool. While the walk to the beach was a bit longer, the calm and quiet more than made up for it.
The all inclusive bars had a great variety of drinks, and the staff, whether at the bar, in the restaurant, or at reception, were always smiling, friendly, and eager to help. Managers were approachable and willing to assist with any requests we had during our stay.
That said, there were a few areas that could be improved, especially for a hotel that positions itself as a five star experience.
Before arrival, we were told that bikes and e-bikes would be available to rent. Unfortunately, once on site, we discovered that the bike offering was very poor, and there were no e-bikes available directly at the hotel. Only two could be arranged through an external rental partner, which was far from enough for our group of five wanting to go on a cycling trip.
Another area for improvement is cleanliness and room design. I found large dust bunnies under the bed on the day of arrival, and they were still there when we left. The rooms are smaller than expected, and the furniture layout could be more practical. For example, our wardrobe could not fully open because it was too close to the wall. The bathrooms also had a small step at the exit, which caused a few accidents among our group. It is easy to miss and can be dangerous if you are not paying attention.
Despite these drawbacks, we had a lovely time overall. The setting, the adults only area, the food, and the positive attitude of the staff made this a memorable and relaxing stay. With a few improvements, particularly in terms of cleanliness, room design, and activity options, this hotel could deliver a true five star experience.
Marla Pickett
Oerfaren strandbesökare
Hotellet var helt fantastiskt! Vi hade en fantastisk tid under vår vistelse. Det som verkligen förbättrade vår erfarenhet var animationsteamet. De gick utöver för att få oss att känna oss välkomna och checkade in på oss regelbundet för att säkerställa att vi njöt av oss själva. Trots deras upptagna schema ledande aktiviteter lyckades de fortfarande tillbringa kvalitetstid med gästerna och aktivt engagerade alla i kvällsevenemanget. Frågorna som de organiserade var otroliga, och livemusiken var en hit med alla. De gjorde verkligen vår vistelse oförglömlig!