Staff were extremely helpful and welcomed. However, room standard is not as expected, gym equipment is old and not well-maintained. Swimming pool service was great, towel & chair cushion was provided.
“Nice but outdated”
The resort is located directly next to the beach, but there are no restaurants or cafes nearby. The outdoor area was maintained well. But when we arrived, the place seemed lost; there were barely any other guests at the resort. And it became quickly apparent why that was the case: once we arrived at our room, we first detected a greasy film all over the floor. After that, we noticed that our bedsheets were filthy. Upon contacting the reception of these issues, the bed sheets were replaced by more clean ones when we spent a few hours on the nice, but windy beach. Later that day we discovered mold at several places in our room: the armed chairs both had mold on several big spots. The shelves smelled oddly, most likely mold as well. When we used the bathroom, we found the same: mold everywhere. The coasters for toothbrush cups were molded, multiple molding spots on the furniture and dust everywhere. Also, one of the two provided towels had big, dark spots on it. We had the feeling of staying in a room that no one had visited for weeks and that was neither cleaned nor prepared for us. When opening the windows, we found that the curtains were covered in dark, moldy spots. The best thing about this stay was that we only booked for a single night. However, the next day we had an okay breakfast with good variety of dishes at the restaurant and the lady at the reception organized a bus transfer for us. The personnel was helpful and our luggage was carried to our room and when leaving to the bus by a nice guy. Additionally, we got free water and welcome drinks on arrival. If the room would have seen a makeover and a deep clean, the experience would have been so much better.