菲莱杜岛海滩

This is our second time visiting the Maldives, but after our trip to Reethi Faru, it will be incredibly difficult for us to find something better. I don't even know where to begin. The things that we absolutely loved were the premium package that allowed us to eat a la carte every night, the Prosecco which we adored, the beach villas that offered privacy and had an incredible reef right in front of them (we were lucky enough to see turtles, rays, sharks, corals, and more every single day), the close connection with the island that allowed us to walk everywhere barefoot, the outdoor bathrooms, and the lovely bars. However, there were a few things that we didn't enjoy as much, such as the services at the Water Sports Center. We had wanted to go scuba diving, but we were required to do several introductory dives to be tested, even though I already had my Open Water Diver certification and had recently gone diving. I ended up giving up in the end. We had also booked a snorkeling trip which ended up being canceled, and we were forced to join a diving excursion where we saw very little compared to the house reef, maybe around 5%. Despite these minor setbacks, we do plan on returning someday.

这是我们第二次参观马尔代夫，但是在我们去Reethi Faru之后，我们很难找到更好的东西。我什至不知道从哪里开始。我们绝对喜欢的东西是使我们每天晚上吃点菜的优质套餐，我们崇拜的普罗塞克（Prosecco），提供隐私的海滩别墅，并在他们面前有一个令人难以置信的礁石（我们很幸运地看到乌龟，射线，鲨鱼，珊瑚等每一天），与岛屿的紧密联系，使我们赤脚，户外浴室和可爱的酒吧都能到处行走。但是，有一些我们不喜欢的东西，例如水上运动中心的服务。我们本来想去潜水潜水，但是即使我已经获得了开放水位潜水员认证并最近开始潜水，我们也必须进行几次介绍性潜水。我最终放弃了。我们还预订了一次浮潜之旅，最终被取消了，我们被迫加入跳水游览，与房屋礁相比，我们几乎看不到，也许大约5％。尽管有这些小小的挫折，但我们确实计划有一天返回。

The customer service at the beach was terrible, showing a lack of respect for privacy and a complete lack of understanding of basic customer service and care. The hotel is owned by someone who prioritizes cost-cutting and operates with the same mindset. They are not willing to accept responsibility or be accountable for the mistakes they made. The prices for everything are extremely high, which I can maybe understand. However, offering a half board package that doesn't include water for dinner and then charging $5 per bottle seems like a way to deceive people into paying more than they should. My negative experience extends beyond that, and there's a long story about the transfer back to the airport, but that would require a separate review. Overall, the management is unaccommodating and cheap. The manager I dealt with, Manoj, was pretty useless to be honest. I strongly recommend booking somewhere else. Trust me on this one.

海滩的客户服务很糟糕，表明缺乏对隐私的尊重，并且完全不了解基本客户服务和护理。该酒店是由优先考虑成本优先考虑并以相同心态运作的人所有。他们不愿意承担责任或对自己犯的错误负责。一切的价格都非常高，我也许可以理解。但是，提供一个不包括在晚餐中包括水的半板套餐，然后每瓶收费5美元似乎是欺骗人们付款比应有的更多的方式。我的负面经历范围不仅仅是关于转移回机场的长篇小说，但这需要单独的审查。总体而言，管理层不适当且便宜。老实说，与我打交道的经理Manoj是没有用的。我强烈建议您在其他地方预订。相信我。

Our conclusion about our experience at Geethi Faru is that Your Resort is not welcoming to Asian guests. It seems that we are not considered important to you, or perhaps you think we are not big spenders, despite being guests in your largest 2-bedroom water villas with a jacuzzi. We feel that what we have spent is not worth the value. However, we would like to compliment the Water Sport team, led by Mohammed. They were approachable, sincere, patient, and helpful in addressing our inquiries. They did a good job, and we appreciate their efforts. To be honest, our families were greatly disappointed by our overall experience. We expected to be treated fairly without having to demand high levels of service and attention. Unfortunately, the basic treatment we anticipated was not delivered. Our holiday is now over, and we wish Reethi Faru Resort all the best in their future endeavors. In June, our family arrived on the island and were impressed by the extraordinary scenery and the rooms we had booked. We were eagerly looking forward to our holiday at Reethi Faru Resort. As part of our Full board package, which included room and meals, we visited the Sunset Bar, the first F&B outlet, to experience it. However, we were surprised to find that we were not greeted at all, and the bartender did not show any welcoming expression or body language. Instead of being attended to, we had to approach the bar counter to ask for service. This was not a good first impression. During our first dinner at the VAKARU main dining outlet, we entered without being greeted. We were not asked where we preferred to sit and were instead led to a table that had been assigned by an associate behind the restaurant. We were confused as to why we were asked to sit in a far corner of the restaurant. Could it be because we are Chinese and not supposed to sit at the front or center of the restaurant? On our second day, we had our first buffet breakfast at the same Vakaru restaurant. We were told that we could only sit at the same assigned tables from the previous night's dinner. However, one of my family members insisted on choosing our preferred tables, and the service associates had no choice but to allow us to do so. We wondered if there was a rule in your F&B policy stating that patrons must sit where they are assigned. If such a rule exists, please show it to us to clarify any misunderstanding. Our parents were excited to use the in-room jacuzzi. My brother called the front desk four times throughout the day for assistance in setting it up and guiding us on how to operate it properly to avoid any damage. Unfortunately, our requests were completely ignored. On our last night on the island, we went to the main bar right next to Vakaru after dinner. We wanted to have a family gathering before our departure the next day. When we arrived at the bar, we asked for outdoor wooden benches to be set up with cushions, but no one seemed interested in assisting us. We decided to do it ourselves quickly by taking cushions from the benches next to our tables. When it was time to place our beverage order, we waited for more than 8 minutes to be attended to. It is worth noting that we were the fourth table to arrive on the deck, with other tables arriving after us. The worst part was that our orders were not served to us, even after all the other tables in the bar had been served. We felt like we were not valued as guests and had to beg for service. We went to the front desk to express our concerns to the Guest Service Assistant about the poor treatment we had experienced. He attempted to contact a Decision Maker and made us wait in the lobby for over 5 minutes. We eventually gave up and walked back to our villas. No manager personally attended to our disappointed experience, but instead, we were sent 8 cans of beer, which we felt was an inadequate solution to ease our dissatisfaction.

我们关于我们在吉西·法鲁（Geethi Faru）的经验的结论是，您的度假胜地不欢迎亚洲客人。看来我们对您并不重要，或者您认为我们并不是我们的支出，尽管在您带有按摩浴缸的最大的2居室水别墅中是客人。我们认为我们所花费的价值不值得。 但是，我们想补充穆罕默德（Mohammed）领导的水运动队。他们平易近人，真诚，耐心和帮助解决我们的询问。他们做得很好，我们感谢他们的努力。 老实说，我们的家人对我们的整体经验感到非常失望。我们预计将得到公平的对待，而不必要求高水平的服务和关注。不幸的是，我们预期的基本待遇没有提供。我们的假期已经结束，我们希望Reethi Faru Resort在未来的努力中一切顺利。 6月，我们的家人到达了岛上，对我们预订的非凡风景和房间印象深刻。我们热切期待在Reethi Faru度假村度假。 作为我们完整董事会套餐的一部分，包括房间和餐点，我们参观了第一个餐饮店的日落酒吧，以体验它。但是，我们很惊讶地发现我们根本没有受到欢迎，调酒师没有表现出任何热情的表情或肢体语言。我们不得受到​​参加，我们不得不接近酒吧柜台要求提供服务。这不是一个很好的第一印象。 在Vakaru Main用餐店的第一次晚餐中，我们没有受到欢迎。我们没有被问到我们喜欢在哪里坐着的地方，而是被带到餐厅后面一名同事分配的桌子上。我们为何要求我们坐在餐厅的遥远角落感到困惑。可能是因为我们是中国人，不应该坐在餐厅的前部或中心吗？ 第二天，我们在同一家Vakaru餐厅吃了第一次自助早餐。我们被告知，我们只能坐在前一天晚上晚餐的同一桌子上。但是，我的一位家庭成员坚持选择我们的首选桌子，而服务伙伴别无选择，只能让我们这样做。我们想知道您的F＆B政策中是否有规则，指出顾客必须位于分配的地方。如果存在这样的规则，请向我们展示以澄清任何误解。 我们的父母很高兴使用室内按摩浴缸。我的兄弟全天四次打电话给前台，以协助设置它，并指导我们如何正确操作它以避免任何损坏。不幸的是，我们的要求被完全忽略了。 在岛上的最后一个晚上，晚餐后，我们去了瓦卡鲁（Vakaru）旁边的主酒吧。我们想在第二天出发前举行一次家庭聚会。当我们到达酒吧时，我们要求用靠垫设置户外木凳，但似乎没有人有兴趣协助我们。我们决定通过从桌子旁边的长凳上拿起垫子来迅速做到这一点。当是时候下达我们的饮料订单时，我们等待了超过8分钟的时间。值得注意的是，我们是到达甲板上的第四张桌子，其他桌子在我们之后到达。最糟糕的部分是，即使在酒吧中所有其他桌子都得到了所有其他桌子之后，我们的订单也没有向我们服务。我们觉得我们没有被珍视为客人，不得不乞求服务。我们去了前台，向客座服务助理表示担忧，以了解我们经历的差异不佳。他试图与决策者联系，并让我们在大厅等待5分钟以上。我们最终放弃了，走回了我们的别墅。没有经理亲自参加我们失望的经历，但是我们被送了8罐啤酒，我们认为这是缓解我们不满的解决方案。

I visited this beach in October 2022, and it was an incredible experience. The location was absolutely amazing, with pristine cleanliness and an incredibly friendly staff. It truly left a lasting impression, and I have high hopes of returning to this resort someday.

我于2022年10月参观了这个海滩，这是一次令人难以置信的经历。这个位置绝对令人惊叹，具有原始的清洁度和非常友好的员工。这确实给人留下了持久的印象，我寄希望于有一天回到这个度假胜地。

Ali, the breakfast waiter, is incredibly friendly and genuine. Unlike a few others, he doesn't anticipate receiving any tips in exchange for his service. I absolutely adore this resort for its fantastic snorkeling opportunities - the marine life here is the most vibrant I've ever encountered. Additionally, the resort is highly committed to being environmentally friendly. I'm already counting down the days until I can return for another visit.

早餐服务员阿里（Ali）非常友好和真实。与其他一些人不同，他预计不会收到任何技巧来换取他的服务。我绝对喜欢这个度假胜地的浮潜机会 - 这里的海洋生活是我遇到过的最活跃的。此外，该度假村高度致力于环保。我已经在计算几天，直到我可以再访问。