SLS Hotel beach

Puerto Juárez, 墨西哥
#67 出自 98 在 金塔纳罗奥州

如何前往

搜索飞往此海滩的航班

关于

专家评分 7.5 非常好

SLS Hotel beach 坐落于 海洋 加勒比海 (属于海洋 南大西洋的一部分) ,在 金塔纳罗奥州 的98个海滩中排名第第67位。 最近的定居点 Cancun 的中心距离海滩5公里。

这片沙子沙滩沿海岸延伸约 230 米。 海底逐渐下降,水袜 不需要。

SLS Hotel beach拥有齐全的 基础设施,包括: 遮阳伞和躺椅、淋浴、厕所、更衣室。 海滩由救生员监督。

对于计划访问此海滩的游客,唯一的选择是入住拥有此海滩区域的酒店。

该海滩是不同群体的热门,如:寻求安静假期的人或老年人或有孩子的家庭等。 它吸引了 喜欢积极度假者 ,他们前来享受皮划艇。

SLS Hotel beach容易到达,适合携带儿童或老年人的旅行者。

最热的月份是七月,此时空气温度高达32.8°C,水温高达29.2°C (在九月)。最冷的月份是一月,空气温度降至26.1°C,水温降至26.4°C。 空气和水温全年都适合在海滩上舒适地放松,这受到游客和当地人的喜爱。

位于定居点内部
海滩, 海洋 加勒比海
距 Cancun(市中心)4.9 公里
酒店海滩
海滩归酒店所有,因此顾客可以使用完整基础设施。
紧邻道路

天气

history
+33 o C +24 o C
气温
5.4 M/S
+29 o C
水温
0.5 M
浪高

Cancun, 金塔纳罗奥州

更有趣的海滩

查看

受众

拥挤指数(旺季)
拥挤
清洁指数

自然特征

大小和形状
直线型海滩
230 米 60 米
覆盖物
  • 米色沙
  • 海底 - 沙
  • 深度增加 - 平缓

设施

由酒店提供
淋浴
洗手间
更衣室
日光躺椅和遮阳伞
咖啡厅 / 酒吧
救生员

活动

皮划艇
租赁
水上娱乐
租赁
活动优惠
viator
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9.6 极好 184 条评论

Tulum highlights tour, Cenote & Jungle Village pick up included

免费取消

Tulum, Mayan Village and Cenote, three Activities in one day! Enjoy a hassle-free experience with hotel pickup and a certified guide in German , French Italian , Spanish and English. We will explore the majestic archaeological ruins of Tulum, the only ones built facing the Caribbean Sea, a perfect place to enjoy an amazing view and learn about the history of one of the most amazing civilizations in history. Arriving at the Mayan jungle, we will visit a small Mayan Village, to know its traditions, customs and how that community lives. We will finish our expedition with a refreshing swim in the crystalline waters of the community's cenote.

US$80
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8.5 优秀 91 条评论

Cancun Airport Private Transfer to/from Cancun Hotel Zone

0 小时
免费取消

This Transportation is provided for up to 8 passengers Private vehicle - VW Transporter Sedan or similar. Our bilingual staff will be available at the airport to greet you upon your arrival. The vehicle is solely dedicated for the use of your group and is not shared. Taxes and Airport charges are included. Traveler insurance included.

US$33.18
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8.6 优秀 95 条评论

2 in 1 Parasail Cancun and Jet ski

1 小时
免费取消

Parasailing adventure overlooking Cancun's hotel zone, the Caribbean Sea, the Nichupte Lagoon and Isla Mujeres. To finish off your day, you’ll be able to ride along the Caribbean Sea at full speed for 30 minutes onboard one of our powerful jet skis.

US$130
viator
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8 非常好 551 条评论

Cancun Airport: Shuttle Cancun or Playa del Carmen Hotels

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With this convenient and affordable service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our comfortable shuttle will take you from the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle. - Affordable pricing at all our service areas - Continuous departures - Hassle-free shuttle transportation - Comfortable and air-conditioned vehicles

US$27
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Catamaran Sailing to isla mujeres open bar included

7 小时
免费取消

During your time in Mexico, ensure you experience the white sands and turquoise waters of Isla Mujeres. On this full-day tour from Cancun, you’ll cruise to the beautiful island on a catamaran and snorkel in the protected waters of a marine park. Spend free time relaxing on the beach and feast on a lunch buffet accompanied by an open bar. Hotel pickup and drop-off in Cancun are included. Cruise on the Caribbean Sea in a spacious catamaran Snorkel in a protected marine park and see diverse tropical fish Spend free time relaxing on a beach and revitalize with a buffet lunch Hotel pickup and drop-off in Cancun are included

US$16
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7.1 54 条评论

Isla Mujeres tour in a Catamaran with snorkel, open bar, lunch

8 小时
免费取消

This is the opportunity to discover Isla mujeres and spend one day of your vacation In a wonderful experience sailing through the Caribbean Sea to get to the famous  Isla Mujeres in a catamaran. Enjoy the sun and the breeze while sailing to the reef where you will have the opportunity of snorkeling ( depends on weather ) and admire hundreds of colorful fishes. Later we will take you to our Private Beach Club where you will have time to enjoy a buffet lunch and relax.  You will also visit Isla Mujeres, enjoy free time walking on its streets and if you decide you can do shopping. Finally we will sail back to Cancun while our amazing staff creates a great ambience... Of course, open bar is included on this tour. Our tour operates daily ‪from 10:00 am to 5:00 pm‬, we depart from Marina Las perlas at Blvd. Kukulkan Km. 2.2, Cancun Hotel Zone

US$20
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10 极好 30 条评论

Luxury Private Transfer from Cancun Airport to Hotel Zone

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Exclusivity & Comfort Our vehicles are high-end, with spacious interiors, premium air conditioning, and luxury details to ensure a comfortable and elegant ride from the airport to your hotel. Safety & Reliability Our drivers are professional, punctual, and bilingual (English–Spanish), guaranteeing a smooth and secure transfer. Your reservation is confirmed in advance, so there are no delays or surprises. ✈️ We monitor your flight 24/7 and adjust the pickup based on your actual arrival time. Don't worry if your flight is delayed, we'll be there on time!

US$107.98
viator
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9.2 优秀 1776 条评论

5-in-1 Cancun Snorkeling: Turtles, Reef, Musa, Shipwreck, Cenote

2 小时
免费取消

1st area: snorkel on a coral reef, full of fish and marine life with an 8-12 feet depth, warm water, and few or non sea currents. 2nd area: admire statues from 2 musa underwater art galleries: “blessings” and “vestiges.” . 3rd area: time to find some turtles, 96-98% chances to see from 1-5 turtles! We might also see and swim with rays. 4th area:explore a shipwreck full of coral and many multicolored fish. The crystal clear water and white sand in this place will make you feel like you are swimming in a natural turquoise pool! 5th Area: : Last but not least, a cenote! Dive in an underwater cenote and explore this fantastic natural formation.

US$74
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9.6 极好 1390 条评论

Hidden Cenote Swim: Snorkeling, Sea Turtles and Beachside Lunch

4 小时
免费取消

Delve into the wonder of a Mayan cenote, swim with graceful sea turtles, and relish a delightful beachside lunch. Embark on a journey with a refreshing dip into the breathtaking realm of a Mayan cenote, a captivating natural sinkhole revealing crystal-clear waters and awe-inspiring rock formations. Continue to the charming coastal village of Akumal, renowned for its tranquil vibe, natural splendor, and thriving marine life. Accompanied by an informative guide, delve into an underwater paradise brimming with diverse tropical fish and majestic sea turtles. Conclude your excursion at our exclusive beach hideaway, indulging in a savory lunch and well-deserved relaxation.

US$119
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8.7 优秀 2638 条评论

Xcaret Park Entry Tickets with Cultural Night Show Included

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Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of Xcaret’s underground rivers and stroll through the Tropical Jungle Trail. Marvel at the views from the Rotating Scenic Tower, visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your senses with a musical spectacle of light and color that takes you on a journey through the history of Mexico since pre-Columbian times. For sure there will be something to excite you because this park is for all ages. - The Full Day Admission ticket includes the access to more than 50 spectacular activities. - The Plus Admission ticket includes the access to more than 50 spectacular activities plus a buffet lunch, one beer and unlimited soft drinks. **Join the Festival of Traditions of Life and Death from Oct 30 to Nov 2, included with admission. Gala concert available for extra fee**

US$113.25
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9.7 极好 171 条评论

Private Transportation to/from Cancun Airport

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Transportation is distinguished by providing a reliable and comfortable experience for every traveler. It has modern units, spacious and in optimal condition, designed to guarantee comfort throughout the journey. Punctuality is one of the main commitments: it respects the established schedules and offers direct transfers to hotels, airports and strategic tourist destinations, avoiding setbacks in your trip. Security is another pillar. All drivers are certified and have extensive experience, ensuring a quiet and professional transfer at all times. In addition, rates are clear and competitive, with no hidden costs, allowing you to plan your trip with confidence. Added to this is a warm and personalized treatment, designed to give the traveler a pleasant and worry-free experience.

US$44.84
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9.6 极好 136 条评论

Prívate Transfer: Cancun Airport to Cancun, Playa or Tulum

免费取消

Private & Personalized – This is a 100% private transfer, meaning the vehicle is reserved only for you and your group. No waiting, no shared rides, no unnecessary stops. Flight Tracking & Flexible Timing – We track your flight in real time and adjust for delays, so your driver is always there when you land. Professional, Friendly Drivers – Our drivers are not only licensed and bilingual, but also passionate about offering a warm welcome to Mexico. Spacious, Comfortable Vans – Travel in modern, air-conditioned vans that accommodate up to 18 passengers — ideal for families, friends, or groups. Transparent Pricing – No hidden fees, no surprise charges. Everything is included in the price you see. Local Expertise – Need tips on where to eat or what to do? Our team is happy to offer suggestions tailored to your destination.

US$55
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7.7 非常好 251 条评论

Coco Bongo Cancun Gold Member VIP Night Out by After Dark

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Enjoy a five-star night out at Coco Bongo Cancun; No lines, no cover, free top shelf drinks, access to a reserved seated area, and so much more! This  premium version of the standard Coco Bongo ticket allows you to skip the crazy line (invaluable at Coco Bongo, lines are extremely long every single night). Once inside, you can enjoy a seated view of the famous Coco Bongo show while being served premium drinks all night long by your own personal waiter! Remember, seats are first come first serve, so arrive on time to get the best view of the show!

US$165
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9.9 极好 826 条评论

Private Luxury Yacht 55FT Rental in Cancun

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Experience the Ultimate Private Yacht Adventure in Cancun Step aboard a luxury private yacht and explore the breathtaking turquoise waters of the Caribbean. Whether you're seeking adventure or relaxation, this exclusive boat rental offers the perfect escape. Spacious & Comfortable – This yacht accommodates up to 20 guests, ensuring plenty of room to relax and enjoy the journey. Customizable Tour Options – Choose from multiple tour lengths to match your group’s needs. Snorkeling & Swimming – Dive into crystal-clear waters, explore marine life, or unwind on deck. Sunbathe & Sightsee – Lounge on comfortable sunbeds while taking in stunning panoramic views of Cancun’s coastline. Luxury Service – Enjoy hospitality from a professional crew making your journey exceptional. Beyond the Beach – Experience Cancun from a new perspective, away from crowded shorelines, with the freedom to explore hidden gems. ✨ Create unforgettable memories aboard your private yacht in paradise! ✨

US$388.18
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9.1 优秀 1932 条评论

Mera VIP Lounge at Cancun International Airport

3 小时
免费取消

Make the most out of your airport departure experience at the Mera Business Lounge, Cancun Airport's most exclusive area. Relish a complete meal from the buffet and á la carte menu, and sip your favorite drinks from the open bar. Avoid the crowds and long waiting lines at the cafeterias and restaurants, and kick back and relax in our comfortable arm chairs or sofas. Additionally, your access includes wi-fi, use of charging stations and domestic phone calls. The Terminal 4 international lounge is even equipped with sleeping pods and showers (Subject to availability). For a faster and smoother experience, guests with paid reservations do not need to wait in line upon arrival. Go directly to the host, show your reservation ticket, and enjoy instant access

US$46.55
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9.6 极好 340 条评论

Rent a Private 46ft Yacht in Cancun

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We customize each rental according to the special needs and tastes of our clients, our reservations team will always be in contact with you, our priority is your experience Just book, enjoy and have fun! We organize everything you need during your yacht rental, If you want to celebrate a special date here is the place !! All rentals include Captain and Crew During the trip you can synchronize your favorite music by bluetooth, the crew will be attentive to your safety, will help you snorkel and will attend you with your drinks and catering before requested or you can also bring your own drinks and food We are one of the first and largest luxury yacht companies in Cancun with a large fleet of yachts

US$250
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9.9 极好 64 条评论

Exclusive Private Boat to El Cielo

4 小时
免费取消

Indulge in the exclusivity of a Private Boat tour to Cozumel’s most breathtaking destinations: El Cielo and the world-famous coral reefs of Colombia and Palancar. This intimate experience is designed to offer you and your Group a personalized adventure, free from the constraints of a scheduled group tour. As we set off from the iconic Money Bar Beach Club, you'll have the opportunity to bask in the sun and enjoy the pristine coastline. Our Private Boat tour allows you to tailor the experience to your liking, whether you want to spend more time snorkeling, swimming, or simply soaking in the serene surroundings. With our expert Crew at your service, every detail is taken care of, ensuring a relaxed and enjoyable trip. After your adventure, we sail back to The Money Bar, where you can continue to unwind and indulge in its inviting atmosphere. This Private Boat Tour offers the best of Cozumel's natural beauty with the comfort and exclusivity of a personalized experience!

US$419.99
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9.1 优秀 1005 条评论

Whale Sharks Small-Group Tour in Cancun and Riviera Maya

8 小时
免费取消

Go to this amazing adventure where you will be able to see the Mexico's gentle giants - whale sharks! Cruising the Gulf of Mexico with an expert guide, you'll visit the biggest fish and maybe spot dolphins, manta rays, and turtles on this small-group snorkeling adventure off the Yucatan coast. *NOTE: WE CAN OPERATE A PRIVATE WHALE SHARK TOUR ALL DAYS (EXCEPT 30 OF EACH MONTH).

US$160

附近住宿

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地点

这片沙滩

距停车场 100 米
停车场
停车场就在沙滩上

城镇

Cancun  •  5 公里

交通

PJZ  •  7.6 公里
ADO bus station  •  2.4 公里
Estación Tren Maya - Cancún  •  17.1 公里

附近的海滩

Playa El Nino
2.8 公里
Playa El Nino
8.4 非常好
Playa Linda
3 公里
Playa Linda
9 优秀
Playa Pez Volador
3.5 公里
Playa Pez Volador
9.2 优秀
所有附近海滩
距停车场 100 米
停车场
停车场就在沙滩上

城镇

Cancun  •  5 公里

交通

PJZ  •  7.6 公里
ADO bus station  •  2.4 公里
Estación Tren Maya - Cancún  •  17.1 公里
Playa El Nino
2.8 公里
Playa El Nino
8.4 非常好
Playa Linda
3 公里
Playa Linda
9 优秀
Playa Pez Volador
3.5 公里
Playa Pez Volador
9.2 优秀
所有附近海滩

旅行者评论

旅行者评论

与其他旅行者分享您的经历

Preetham Eranki
新手海滩游客 六月 2025
10 极好

位于Hotel Zonera,也称为Marina Meurto Cancun - 住了一晚。住宿体验非常好。由于AmEx FHR的优惠,享受了下午4点的延迟退房和150美元的消费额度。坦白说,这150美元仅够用于餐饮和酒吧。水疗中心的项目都不在这个范围内。服务员的小费不包括在这个信用额度内,因此在结账时单独收取。 唯一的抱怨是 - 酒店内的两家餐厅提供的素食选项很少,还有一个在入住时的礼品店,我在那里的信息得到了相互矛盾的说法。入住时有一位女士告诉我可以用信用额度购买东西。但在退房时,我还有余额未用,却被告知不能从礼品店购买任何东西。这让我感到失望。

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Located in Hotel Zonera aka Marina Meurto Cancun - stayed 1 night. Had an excellent stay. Because of AmEx FHR Perks, had late 4 pm checkout, & $150 to spend. Frankly the $150 was sufficient only for food and bar. Nothing in the Spa was in this range. Tips to waiters are not included in this credit and hence was billed separately at the end. Only complaint is - few veg options at The 2 restaurants onsite and there is a gift shop at Checkin where I was given conflicting information. I was told I can use credits to buy something by one lady at check in. But, at checkout - I had balance remaining to make use of and was not allowed to buy anything from gift shop. That was disappointing
位于Hotel Zonera,也称为Marina Meurto Cancun - 住了一晚。住宿体验非常好。由于AmEx FHR的优惠,享受了下午4点的延迟退房和150美元的消费额度。坦白说,这150美元仅够用于餐饮和酒吧。水疗中心的项目都不在这个范围内。服务员的小费不包括在这个信用额度内,因此在结账时单独收取。 唯一的抱怨是 - 酒店内的两家餐厅提供的素食选项很少,还有一个在入住时的礼品店,我在那里的信息得到了相互矛盾的说法。入住时有一位女士告诉我可以用信用额度购买东西。但在退房时,我还有余额未用,却被告知不能从礼品店购买任何东西。这让我感到失望。
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Viva
新手海滩游客 五月 2025
2 很差

不确定是我们运气不好,还是这里总是如此风大,以至于悬挂了禁止游泳的旗帜,水反正也很脏。我是用信用卡积分预订的这家酒店,否则费用会非常高(每晚600美元?加上费用)。房间本身绝对华丽,但我们认为这次的服务体验完全失败。我猜管理层有问题,因为我们到达时遇到的那位勤奋的绅士后来又作为服务员、酒保和客房服务员出现——他很棒,但他是一个人做所有这些工作。还有其他员工,我不确定他们是否被指派去执行某个绝密任务(与帮助我们无关),或者他们是否在“SLS Cancun Hotel and Residences”的“……和公寓”部分工作(分时度假?我不知道)。我们入住的第一晚,我们尝试在餐厅#1(以C开头?地中海菜)用餐,但风太大,即使在部分封闭的户外亭子里也感觉非常不舒服,仿佛随时会被风吹走……无论如何,允许我把儿子的餐点放在托盘上带回房间,但服务员不想在那儿为我点餐(我让儿子先点,因为他是个饥饿的青少年),而是要求我打电话叫客房服务——这也算合理。不幸的是,在多次尝试点餐后,终于下单,然后又打了几次(低血糖)电话询问食物在哪里,过了两个小时,我才走到大堂拿到我的(20美元)俱乐部三明治。“礼宾部”在我入住前几天给我发了邮件,询问需求、计划和饮食限制——所有这些都被忽视了。我只是想预订按摩套餐,但从未能得到水疗中心的调度请求回复。 酒店本身位于封闭区域,周围没有步行可达的餐厅,迷你吧的价格如预期般高得离谱……所以如果想吃东西就得听酒店的。我们到达时墙上甚至有一块标志,禁止携带外来食物/饮料(?!)如果他们能接电话让我点餐,我会愿意买他们的食物。最后一天早上我被告知,早餐(我们奇迹般能够点到的)是免费的,作为酒店住宿的一部分😆,如果早几天知道这一点,或许我们就能在没有争斗/大额费用的情况下吃上一顿饭。 再次强调,房间非常美丽且宽敞,浴室巨大,有一个独立的房间俯瞰海洋,配有两个淋浴和一个令人惊叹的浸泡浴缸……但没有热水😵。得知这一点后,我给前台打了一个电话,几乎没有信心他们会修好任何东西,最后只好放满了一大浴缸温水,关上浴室/酒店房间的门(大客厅/电视,配有美丽的石桌用餐——空中食物,大卧室,环绕的落地窗,围绕着海滩的阳台和一个吊床),试图让温暖的空气进来,因为我下定决心要在那个浴缸里浸泡。出来时仍然在发抖😖,坐在外面取暖。对于服务,我留下了0/5的空白星,希望这能算数。此外,我们去的那天,海滩风很大,我们刚坐在躺椅上以避免飞沙,结果被两名工作人员告知那些椅子不供酒店客人使用。自然,供酒店客人使用的少数椅子都被占满了——而且还在有大危险鳄鱼(翻译)标志的海滩一侧😱。 我对这次住宿感到非常失望,如果我用实际资金支付,我会对此事更加重视,但花费了足够的精力/时间/挫败感去争论一些信用卡积分(尽管价值1200美元),我最终放弃了,这两天浪费的假期已经足够了,预定这里让我非常非常难过。

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Not sure if we had bad luck or if it’s ALWAYS so windy that they post flags prohibiting swimming, water was (consequently) yucky anyhow. I booked this hotel with credit card points, otherwise it would have been extremely pricey ($600/night? W/fees) the room itself was absolutely gorgeous, however we would consider what we experienced a COMPLETE FAIL on service. I am guessing there is issue at management level as the same hardworking gentleman at door when we arrived was then encountered as waiter, bartender, room service—and he was great, but he was ONE person doing all of those jobs. There were other employees and I’m not sure if they were tasked with some top secret mission (that didn’t involve helping us) or if they worked for “…And Residences” portion of SLS Cancun Hotel and Residences (timeshares? IDK) The first night we stayed we started by trying to eat at restaurant#1 (started with a C? Mediterranean fare) however it was SO WINDY that even in partially enclosed outdoor pavilion style area it was very uncomfortable feeling like we were about to be blown away by wind… Anyhow, was permitted to put son’s meal on tray and take up to room but waiter didn’t want to take my order for meal there (I’d let my son order ahead while I browsed menu as he was the hungry teenage boy) and instead requested I just call room service—fair enough. Unfortunately after multiple calls attempting to order, finally placing order and then additional (hypoglycemic) calls trying to find out where food was it was two hours and a walk down to lobby before I was able to get my ($20) club sandwich. The “concierge” gave me false sense of optimism by emailing me a couple days prior to stay (while still in Cozumel) asking about needs, plans and dietary restrictions—all of which were subsequently ignored. I had just wanted to book massage package but was never able to get response to scheduling request from spa. The hotel itself is in gated area with No restaurants within walking distance, and as expected exorbitantly costly mini-bar offerings… so you are at hotel’s mercy if you want to eat food. There was even a sign on wall outlining prohibition of bringing in outside food/beverages when we arrived (?!) I would have been fine with buying their food if they would pick up phone to let us order it. I was told prior to departure last morning that the lovely breakfast (that we were miraculously able to order) was free of charge as part of hotel stay 😆 which would have been nice to know days before as maybe we could have been fed without a battle/large cost for at least one meal a day otherwise. Again, the room was BEAUTIFUL and spacious, huge bathroom with separate room overlooking ocean with two showers and an amazing soaking tub…. but NO HOT WATER 🥹 Upon learning this and putting in single call to front desk I had list faith that they were going to fix anything and filled a large tub full of lukewarm water, closed door to bathroom/remainder of hotel room (large living room/tv with beautiful stone table for dining—-on air food, large bedroom with wraparound floor to ceiling windows, around deck over beach and a hammock) and tried to let the warm air outdoors come in as I was DETERMINED to soak in that tub. Got out still shivering 🥶 and sat outside to warm up. I left stars blank for 0/5 on service, hopefully that counts. Also, the day we went down to VERY WINDY beach as soon as we sat in lounge chairs to avoid flying sand in one of probably 50 vacant chaise were promptly advised by not one, but two staff members that those chairs were not for hotel guests. Naturally, the small number of chairs for hotel guests were taken—also were on side of beach by inlet with big DANGER CROCODILES (translation) sign 🤦‍♀️ I was and continue to be SO disappointed with this stay, if I’d paid for with actual funds I would have made larger issue of, but enough energy/time/frustration spent to argue over some credit card points (even though it was $1200 worth) I just gave up, the two wasted days of vacation were enough, very very sad for booking here.
不确定是我们运气不好,还是这里总是如此风大,以至于悬挂了禁止游泳的旗帜,水反正也很脏。我是用信用卡积分预订的这家酒店,否则费用会非常高(每晚600美元?加上费用)。房间本身绝对华丽,但我们认为这次的服务体验完全失败。我猜管理层有问题,因为我们到达时遇到的那位勤奋的绅士后来又作为服务员、酒保和客房服务员出现——他很棒,但他是一个人做所有这些工作。还有其他员工,我不确定他们是否被指派去执行某个绝密任务(与帮助我们无关),或者他们是否在“SLS Cancun Hotel and Residences”的“……和公寓”部分工作(分时度假?我不知道)。我们入住的第一晚,我们尝试在餐厅#1(以C开头?地中海菜)用餐,但风太大,即使在部分封闭的户外亭子里也感觉非常不舒服,仿佛随时会被风吹走……无论如何,允许我把儿子的餐点放在托盘上带回房间,但服务员不想在那儿为我点餐(我让儿子先点,因为他是个饥饿的青少年),而是要求我打电话叫客房服务——这也算合理。不幸的是,在多次尝试点餐后,终于下单,然后又打了几次(低血糖)电话询问食物在哪里,过了两个小时,我才走到大堂拿到我的(20美元)俱乐部三明治。“礼宾部”在我入住前几天给我发了邮件,询问需求、计划和饮食限制——所有这些都被忽视了。我只是想预订按摩套餐,但从未能得到水疗中心的调度请求回复。 酒店本身位于封闭区域,周围没有步行可达的餐厅,迷你吧的价格如预期般高得离谱……所以如果想吃东西就得听酒店的。我们到达时墙上甚至有一块标志,禁止携带外来食物/饮料(?!)如果他们能接电话让我点餐,我会愿意买他们的食物。最后一天早上我被告知,早餐(我们奇迹般能够点到的)是免费的,作为酒店住宿的一部分😆,如果早几天知道这一点,或许我们就能在没有争斗/大额费用的情况下吃上一顿饭。 再次强调,房间非常美丽且宽敞,浴室巨大,有一个独立的房间俯瞰海洋,配有两个淋浴和一个令人惊叹的浸泡浴缸……但没有热水😵。得知这一点后,我给前台打了一个电话,几乎没有信心他们会修好任何东西,最后只好放满了一大浴缸温水,关上浴室/酒店房间的门(大客厅/电视,配有美丽的石桌用餐——空中食物,大卧室,环绕的落地窗,围绕着海滩的阳台和一个吊床),试图让温暖的空气进来,因为我下定决心要在那个浴缸里浸泡。出来时仍然在发抖😖,坐在外面取暖。对于服务,我留下了0/5的空白星,希望这能算数。此外,我们去的那天,海滩风很大,我们刚坐在躺椅上以避免飞沙,结果被两名工作人员告知那些椅子不供酒店客人使用。自然,供酒店客人使用的少数椅子都被占满了——而且还在有大危险鳄鱼(翻译)标志的海滩一侧😱。 我对这次住宿感到非常失望,如果我用实际资金支付,我会对此事更加重视,但花费了足够的精力/时间/挫败感去争论一些信用卡积分(尽管价值1200美元),我最终放弃了,这两天浪费的假期已经足够了,预定这里让我非常非常难过。
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Malgorzata Sulek
新手海滩游客 三月 2025
2 很差

糟糕的管理和不诚实的做法 我们在SLS Cancun的管理体验非常失望。入住时,由于没有信用卡,我们被迫留下150美元的现金押金。不幸的是,我们在退房时忘记收回。 第二天,我们打电话给酒店,过去两个月里,我们反复被保证现金在那儿,并会退还到我们的账户。这一点得到了经理Samuel Arciga的亲自确认。 然而,尽管有这些承诺,我们仍然没有收到我们的钱。这简直就是盗窃和完全缺乏诚信。奢华酒店应该保持诚实和专业,但这次经历却显示了相反的一面。请小心。

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Terrible Management and Dishonest Practices Our experience with the management at SLS Cancun has been extremely disappointing. Upon check-in, we were forced to leave a $150 cash deposit because we didn’t have a credit card. Unfortunately, we forgot to collect it upon check-out. The next day, we called the hotel, and for the past two months, we have been repeatedly assured that the cash is there and will be returned to our account. This was personally confirmed by the manager, Samuel Arciga. Yet, despite these promises, we still haven’t received our money. This is nothing short of theft and a complete lack of integrity. A luxury hotel should uphold honesty and professionalism, but this experience has shown otherwise. Be ca
糟糕的管理和不诚实的做法 我们在SLS Cancun的管理体验非常失望。入住时,由于没有信用卡,我们被迫留下150美元的现金押金。不幸的是,我们在退房时忘记收回。 第二天,我们打电话给酒店,过去两个月里,我们反复被保证现金在那儿,并会退还到我们的账户。这一点得到了经理Samuel Arciga的亲自确认。 然而,尽管有这些承诺,我们仍然没有收到我们的钱。这简直就是盗窃和完全缺乏诚信。奢华酒店应该保持诚实和专业,但这次经历却显示了相反的一面。请小心。
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Alexander Lobov
新手海滩游客 三月 2025
4 令人沮丧

- 我们住的房间很宽敞,尤其是浴室,我们很喜欢。我们不喜欢车道的景观和房间设计的缺乏,此外房间感觉过时,似乎维护不善或没有使用高质量材料。 - 在住宿期间,服务参差不齐——入住时冷漠且不友好,餐厅的服务也混杂。服务员通常友好且乐于助人,但订单常常丢失,或者东西需要很长时间才能送到——而且酒店似乎半空着。在泳池边,几乎没有服务可言——我们不得不追着服务员才能点到饮料。 - 地理位置不佳,周围几乎没有什么,走10-15分钟才能到一些商店或咖啡馆。 - 住宿后的服务为零——我发了几封邮件询问我的发票问题,但没有收到回复。这让我觉得如果在住宿后需要解决一些严重问题,这家酒店会非常不可靠。这是我负面评价的主要原因,也是我不太可能再回来的原因。

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- The room we stayed in was spacious, especially the bathroom, which we liked. We didn’t like the view of a driveway and the lack of room design, in addition the room felt dated and either poorly maintained or not made with high quality materials. - During the stay, service was mixed - disinterested and unfriendly at check-in and mixed at the restaurant. Waiters were often friendly and accommodating but orders would get lost or things would take a long time to arrive - this with the property seemingly half-empty. And at the pool, there was no service to speak of - we would have to chase a waiter just to get a drink. - The location is not great as there’s very little in the vicinity, you have to walk for 10-15 minutes just to get to some shops or a cafe. - Post-stay service has been zero - I’ve sent several emails to ask about an issue with my invoice and received no reply. Which makes me think this hotel would be very unreliable if something serious had to be addressed post-stay. This is the main reason for my negative review and also why I'm unlikely to return.
- 我们住的房间很宽敞,尤其是浴室,我们很喜欢。我们不喜欢车道的景观和房间设计的缺乏,此外房间感觉过时,似乎维护不善或没有使用高质量材料。 - 在住宿期间,服务参差不齐——入住时冷漠且不友好,餐厅的服务也混杂。服务员通常友好且乐于助人,但订单常常丢失,或者东西需要很长时间才能送到——而且酒店似乎半空着。在泳池边,几乎没有服务可言——我们不得不追着服务员才能点到饮料。 - 地理位置不佳,周围几乎没有什么,走10-15分钟才能到一些商店或咖啡馆。 - 住宿后的服务为零——我发了几封邮件询问我的发票问题,但没有收到回复。这让我觉得如果在住宿后需要解决一些严重问题,这家酒店会非常不可靠。这是我负面评价的主要原因,也是我不太可能再回来的原因。
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Sun Lee
新手海滩游客 一月 2025
8 非常好

我想给4.5分,这与整体谷歌评价相符。 我预订它是因为它在Amex优质酒店和度假村计划中,并且是坎昆最便宜的选择。 免费的早餐是我住宿的亮点。服务很好。他们有一个迷你自助吧,提供新鲜水果、奶酪、蜂蜜、烤番茄和不同的糕点!每顿早餐都包含一份主菜。我们尝试了煎饼、煎蛋卷、华夫饼。一切都很美味。我觉得免费的早餐本身就可以证明住宿的费用。 水疗中心非常棒。如果你在预订费用的200美元退款后有150美元的水疗消费额度,我建议把额外的额度花在水疗上。 酒店不在酒店区,所以离各处都比较远。但你会享受到更安静和放松的氛围。

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I want to give 4.5, which matches the overall google review. I booked it because it was in the Amex Fine Hotel and Resort program and it was the cheapest options in Cancun. The free breakfast was the spotlight of my stay. Services were great. They have a mini self service bar with fresh fruits, cheese, honey, baked tomatoes and different pastries everyday! Every breakfast comes with one ordered main meal. We tried pancakes, omelet, waffle. Everything was delicious. I feel the free of breakfast itself can justify the expense of stay. The spa was phenomenal. If you have 150 credits to spend on spa after the 200 refund on the expense of booking. I recommend to spend the extra credits on the spa. The hotel is not in the hotel zone, so it’s kind far from everywhere. But, you get a more quiet and relaxing atmosphere.
我想给4.5分,这与整体谷歌评价相符。 我预订它是因为它在Amex优质酒店和度假村计划中,并且是坎昆最便宜的选择。 免费的早餐是我住宿的亮点。服务很好。他们有一个迷你自助吧,提供新鲜水果、奶酪、蜂蜜、烤番茄和不同的糕点!每顿早餐都包含一份主菜。我们尝试了煎饼、煎蛋卷、华夫饼。一切都很美味。我觉得免费的早餐本身就可以证明住宿的费用。 水疗中心非常棒。如果你在预订费用的200美元退款后有150美元的水疗消费额度,我建议把额外的额度花在水疗上。 酒店不在酒店区,所以离各处都比较远。但你会享受到更安静和放松的氛围。
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