日落岛海滩

Sunset Key
Key West, 美利坚合众国/美利堅合眾國
#140 出自 266 在 佛罗里达州

如何前往

搜索飞往此海滩的航班

关于

专家评分 8.7 优秀

日落岛海滩 坐落于 海洋 大西洋 ,在 佛罗里达州 的266个海滩中排名第第140位。 距离其主要城市——達拉哈西/塔拉赫西/塔拉哈西约 695公里。 最近的城镇 基韦斯特/基韋斯特 的中心距离4.2公里。

该地点拥有 自然的 景观,由结合 绿化和绿松石色色的海水而成。 这片细沙海岸线绵延 1.1公里。 下水坡度正常, 不需要 涉水鞋。

日落岛海滩提供广泛的服务:更衣室、日光浴床、淋浴、洗手间。 海滩由救生员监督。

度假者可以在步行范围内找到约5家 用餐选择, 最近的餐厅是A&B Lobster House ,坐落在 距离海滩120米处。

地点主要由酒店拥有,因此 住宿有限。

该海滩在寻求安静假期的人中很受欢迎。

由于其隐蔽的位置,日落岛海滩只能通过水路到达。

最热的月份是八月,此时空气温度高达29.7°C,水温高达30.5°C。最冷的月份是一月,空气温度降至22.8°C,水温降至23.5°C。

鲨鱼风险
位于定居点内部
大洋海滩, 海洋 大西洋
距 基韦斯特/基韋斯特(市中心)3.2 公里
酒店海滩
海滩归酒店所有,因此顾客可以使用完整基础设施。
仅可水路进入

天气

history
+30 o C +29 o C
气温
5.5 M/S
+30 o C
水温
0.6 M
浪高

基韦斯特/基韋斯特, 佛罗里达州

更有趣的海滩

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受众

拥挤指数(旺季)
拥挤
清洁指数

自然特征

大小和形状
直线型海滩
1.3 公里 40 米
景观
  • 自然阴凉
覆盖物
  • 白色细沙
  • 海底 - 细沙
  • 深度增加 - 适中

设施

由酒店提供
淋浴
洗手间
更衣室
日光躺椅和遮阳伞
咖啡厅 / 酒吧
海滩上或附近无咖啡馆或酒吧。
救生员
游泳池

活动

viator
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9.2 优秀 465 条评论

Dry Tortugas National Park Day Trip by Catamaran from Key West

10 小时
#LIKELY_TO_SELL_OUT

Explore beautiful tropical beaches on this full-day catamaran trip from Key West to Dry Tortugas National Park. The Dry Tortugas islands were discovered by Ponce De Leon in 1513; he sighted more than 100 sea turtles swimming in the seas surrounding the seven islands. Fort Jefferson, located on one of the islands, was initially designed to serve as a defense for the United States back in 1812. Today, you can relive the history of these islands and take in their beautiful scenery by voyaging on a luxury catamaran from Key West.

US$245
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9.2 优秀 34 条评论

6 Hour Shared Deep Sea Fishing in Key West

6 小时
免费取消

Experience the Thrill of Offshore Fishing in Key West Join us for a 6-hour shared deep-sea fishing adventure aboard a top-tier 6-passenger sportfishing boat(max is 6 on a boat)! This trip is perfect for solo anglers or small groups looking to target some of the most exciting offshore species in the waters off Key West. What to Expect Target Species: Depending on the season, you’ll chase Mahi-Mahi, Tuna, Wahoo, Sailfish, Kingfish, and more! Expert Crew: Our experienced captain and mate will guide you every step of the way. Top-Notch Gear: High-quality rods, reels, and tackle are provided! Comfort & Convenience: With a max of 6 guests, you'll have plenty of space to fish and enjoy the experience. Trip Details: Duration: 4 hours Departure: Leaves from Key West Group Size: Max 6 anglers (shared trip) Languages: English Whether you're a seasoned fisherman or a first-timer, this is your chance to experience world-class offshore fishing in Key West! Book your spot now!

US$250
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9.8 极好 585 条评论

Key West Craft Cocktail Crawl

3 小时
免费取消

Join us on a sip and stroll through Key West's craftiest bars and hidden local gems enjoying 5 local cocktails & 2 food tastings! Discover the iconic stories behind Key West’s signature drinks, like the Hemingway Daiquiri, and explore the sights, sounds, and “intoxicating” flavors of the tiki era, each of it’s 5 stops revealing a new secret. Travel off Duval Street and into neighborhood bars that locals frequent! Sample delectable bites and nibbles between drinks to get a taste of what the island life is all about. Curated with fun-lovers in mind, this upscale bar crawl is ideal for those who are more inclined to mingling and exploring Key West’s vibrant bar scene. Tastings include asian cauliflower bites, taco of your choice, 4 delicious hand crafted cocktails, locally-made beer, and much more. Our group size is limited to 12 people to ensure personal service from the guide.

US$98.98
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9.6 极好 54 条评论

Adult Only Sandbar Escape with Drinks in Key West

4 小时
免费取消

One of the only Adult Only experiences offered in Key West, our excursions are top-notch, with the vessel, all equipment, food and beverage service being set to premium standards! We offer a more intimate experience with less crowded excursions for the comfort of all of our guests.

US$128.99
viator
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8.9 优秀 897 条评论

Key West Conch Tour Train

1 小时
免费取消

Experience the best of Key West on the famous Conch Tour Train! One of Florida’s most popular attractions, the Conch Tour Train has been entertaining visitors to the ‘Island City’ for decades. Learn about the history of the train, a tribute to Henry Flagler's engineering miracle when he brought the railroad to Key West in 1912, and explore this charming tropical paradise on a leisurely train ride around the island!

US$45.1
viator
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8.8 优秀 1618 条评论

Key West Afternoon Snorkel Sail with Unlimited Cocktails!

3 小时
免费取消

Envision yourself swimming freely among the vibrant fish of the Florida Keys during a 3 hour Key West snorkeling tour. This tranquil catamaran cruise provides easy snorkeling among coral reefs and includes beverages. You may even spot a pod of dolphins or sea turtles drifting by.

US$59
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9.4 优秀 625 条评论

Key West's Island Adventure Sandbar Tour with Kayaking

3 小时
免费取消

Fury's Island Adventure Eco Tour is the perfect blend of relaxation and adventure, all in a crowd-free, serene environment. The tour takes you to hidden sandbars and crystal-clear waters, offering a rare chance to explore secluded spots in the Florida Keys that are known only to locals. You can unwind on a pristine sandbar, enjoy water activities like paddleboarding and kayaking, or take a guided tour through lush mangroves, where expert naturalists share insights into the area's unique ecosystem. A custom-built catamaran ensures comfort and speed, making your journey as enjoyable as the destinations. Whether you’re looking for adventure or just a peaceful retreat, this eco-tour offers the ideal mix of both, allowing you to experience Key West's untouched beauty in a truly unforgettable way.

US$109.53
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9.2 优秀 200 条评论

Key West Double-Dip Snorkel Tour-Two Stops, Twice the Fun!

3 小时
免费取消

The Fury’s Double Dip Snorkel Tour is unique for its focus on maximizing snorkeling experiences at two distinct locations on North America’s only living coral reef. Highlights include: Dual Snorkeling Locations: Explore two unique areas for a richer experience of the underwater ecosystem. Fast Catamaran: The Reef Express is designed for speed and comfort, maximizing your time in the water. Beginner-Friendly: Expert guides provide top-notch snorkel gear and tips, ensuring all skill levels feel confident. Breathtaking Views: Swim in crystal-clear waters among vibrant coral formations and diverse marine life. Post-Snorkeling Relaxation: Unwind with complimentary beer and wine on the return cruise, blending excitement with relaxation. This combination of diverse snorkeling, expert guidance, and a relaxing finish makes the Double Dip Snorkel Tour a must-do for marine enthusiasts.

US$73.21
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9.8 极好 1931 条评论

Southernmost Food & Cultural Walking Tour by Key West Food Tours

3 小时
免费取消

Enjoy a taste of Key West on this 3-hour food walking tour, led by an expert guide. Along the way visit 5 locally-run “mom and pop” establishments in historic old town, dining on typical Cuban dishes, local seafood, and of course -- Key Lime Pie. Food samples are enough for a hearty lunch. Between tastings walk like a local, away from the touristy streets, as your guide shares insights about city history, food and architecture. This is a small-group tour, with a maximum of 12 people, ensuring a personalized experience.

US$93.55
viator
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9.4 优秀 27 条评论

Sandbar, Snorkel, and Sunset Sail in Key West

5 小时
免费取消

This trip combines three of the most sought-after experiences in Key West into one relaxed afternoon: extended time at a shallow-water sandbar, snorkeling in clear backcountry waters, and a sunset on the water. Sailing aboard a historic schooner with a small group, guests enjoy a more personal experience in calm, less crowded areas of the Keys, all while soaking up one of the best afternoons Key West has to offer.

US$135
viator
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9.8 极好 2377 条评论

Key West Mangrove Kayak Eco Tour

2 小时
免费取消

Along with your experienced guide you will paddle at a relaxing pace and explore the shallow, calm, blue-green waters of the back country of Key West. You will glide through the winding mangrove creeks and paddle through inches of water, where you can easily view and learn about the geological structure of the Keys along with its inhabitants, all from the comfort of your kayak. Your adventure will give you a chance to view the mangrove environment up close, along with its marine life including tropical fish, crabs, sea stars, jellyfish, sea cucumbers, sponges and various aquatic birds. Every trip leads us on a different adventure! all guests must know how to swim. Rest rooms to change on site. No lockers but things can be left behind at paddle shack. Beginners welcome!

US$80
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8.7 优秀 1378 条评论

Key West Ghosts and Gravestones Trolley Tour

1 小时
免费取消

Join your gravedigger guide aboard the Trolley of the Doomed for a journey through Key West's darker side! Take an evening trolley ride down the narrow, dark streets of Old Town and hear stories from your guide about the island’s haunted history. This ghost and gravestone tour of Key West offers you an in-depth look into the strange and gloomy past of the Southernmost City.

US$39.85
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9.3 优秀 761 条评论

Key West Sunset Sail: Dolphin Watching, Wine, and Tapas

2 小时
免费取消

Our Captain’s Choice Dolphin Watch Sunset Sail is the ultimate VIP sailing experience! Limited to an intimate number of passengers, this 2.5 hour sail is more like a private cruise than a group tour and is one of the top things to do in Key West. As we leave behind the Historic Seaport, look for Key West landmarks like the legendary Mallory Square, opulent Sunset Key and historic Fort Zachary Taylor. On reaching open water, the sails are unfurled and your adventure begins as your captain tracks dolphin pods to provide you an up-close view of these elusive creatures. With the dolphin viewing over, your cruise is just getting started! Grab a drink and relax as your captain positions the luxury catamaran for the perfect view of a famous Key West sunset. A chef’s selection of Tapas including shrimp cocktail are served during the sail. Choose your favorite drinks, including boutique wines and champagne perfectly paired with our Tapas – all included in the cost of your tour!

US$89
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9.7 极好 983 条评论

Sunset Sail in Key West with Beverages Included

1 小时
免费取消

Key West is famous for fabulous sunsets and Floridays is famous for our spectacular uncrowded champagne sunset cruise. Our reputation for personal service and attention to detail on our sunset cruise is legendary. Being out on the water for a Key West sunset is like being IN the sunset itself. There is nothing quite like it. Who knows, you may get lucky enough to witness that elusive green flash!

US$79
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8.8 优秀 370 条评论

Key West Dolphin and Snorkel Experience

3 小时
免费取消

The Sunset Watersports Dolphin watch triple combo is the best way to watch Dolphins, Snorkel the Key West tropical waters, and see the world famous Key West Sunset all in one trip.

US$69.82
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8.8 优秀 393 条评论

Key West Rum and Reggae: Reef Snorkel Adventure and Sunset Sail

3 小时
免费取消

Fury’s Snorkel Adventure is unique for its combination of thrilling snorkeling and a vibrant sailing experience. Guests board a spacious Fury Catamaran, part of the largest luxury fleet in the Florida Keys, and sail to North America’s only living coral reef, all while enjoying the upbeat sounds of Reggae music. What sets this trip apart is the seamless blend of adventure and relaxation. Before snorkeling, the friendly crew provides expert assistance and instruction, ensuring everyone feels comfortable and confident. Once in the water, participants explore the stunning underwater world filled with pristine coral and diverse marine life. After the snorkeling adventure, guests can unwind with complimentary Rum Punch, Fury’s signature tropical beverage, along with beer, wine, and champagne. This perfect mix of excitement, stunning scenery, and leisurely relaxation creates an unforgettable day on the water!

US$57.32
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9.2 优秀 670 条评论

Ultimate Sea Doo Jet Ski Tour of Key West-Additional Rider Free!

1 小时
免费取消

Experience Key West like never before on Fury’s 90-Minute Jet Ski Tour! Perfect for adrenaline junkies, this thrilling 28-mile adventure takes you around the island’s stunning coastline, and scenic backcountry. Ride solo or with friends and enjoy the speed and beauty this tour has to offer. Book for one and bring a companion for free! You'll hop aboard our brand-new Sea-Doo Jet Skis- the most advanced in Key West, known for their unmatched performance and smooth ride. Guided by our expert team, you may cruise past iconic sights such as Mallory Square, the Southernmost Point or Ft. Zachary Taylor with the wind in your hair, you may even spot wildlife like bottlenose dolphins and sea turtles. The tour includes stops at points of interest, often including a sandbar, and a chance to cool off in the water. Whether you're a seasoned rider or a first-timer, this action-packed tour promises an unforgettable Key West experience filled with adventure, and natural beauty!

US$150.96
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7.8 非常好 612 条评论

Key West Glass-Bottom Boat Tour with Sunset Option

免费取消

Step aboard the Pride of Key West, the island’s only Glass Bottom Boat. This family-friendly tour invites you to explore North America’s only living coral reef* from our state-of-the-art 65ft catamaran. Glide over crystal-clear waters and enjoy unobstructed views of stunning coral formations, which support over 300 species of tropical fish, rays, and sea turtles. Our specially designed glass "windows to the reef" ensure continuous viewing for all passengers, allowing everyone to marvel at the rich marine life below. Relax in the air-conditioned viewing cabin or step out onto the large sundeck for panoramic views. Our knowledgeable guides provide insights into the coral reef ecosystem and highlight fascinating marine creatures. For a truly memorable experience, join our final trip of the day to watch the sunset as you return to port—an amazing way to cap off your Key West adventure! *In the event of unfavorable conditions, the captain may opt for an alternate location

US$64.13

附近住宿

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地点

这片沙滩

仅可水路进入
停车场
禁止停车

城镇

基韦斯特/基韋斯特  •  4.2 公里
達拉哈西/塔拉赫西/塔拉哈西  •  695.1 公里

交通

EYW  •  5.5 公里
Key West Bus Station  •  6.1 公里

附近的海滩

Zachary Taylor beach
1.9 公里 25 最少步行
Zachary Taylor beach
9.2 优秀
Dog beach
2.7 公里
Dog beach
7.4
Higgs beach
3.2 公里
Higgs beach
8.6 优秀
所有附近海滩
仅可水路进入
停车场
禁止停车

城镇

基韦斯特/基韋斯特  •  4.2 公里
達拉哈西/塔拉赫西/塔拉哈西  •  695.1 公里

交通

EYW  •  5.5 公里
Key West Bus Station  •  6.1 公里
Zachary Taylor beach
1.9 公里 25 最少步行
Zachary Taylor beach
9.2 优秀
Dog beach
2.7 公里
Dog beach
7.4
Higgs beach
3.2 公里
Higgs beach
8.6 优秀
所有附近海滩

旅行者评论

旅行者评论

与其他旅行者分享您的经历

Renee Harper
新手海滩游客 九月 2023
10 极好

当我们访问基韦斯特时,我们从不想住在其他地方。这个岛屿绝对令人惊叹,拥有它的郁郁葱葱的景观,员工非常乐于助人。食物选择非常出色,小屋简直完美!我们已经期待着下一次访问。

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When we visit Key West, we never want to stay anywhere else. The island is absolutely stunning, with its lush landscape and the staff is incredibly helpful. The food choices are excellent, and the cottages are simply perfect! We're already looking forward to our next visit.
当我们访问基韦斯特时,我们从不想住在其他地方。这个岛屿绝对令人惊叹,拥有它的郁郁葱葱的景观,员工非常乐于助人。食物选择非常出色,小屋简直完美!我们已经期待着下一次访问。
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Lorena Mitchell
新手海滩游客 九月 2023
10 极好

我们在第二次访问这个海滩时度过了一段难以置信的时光。这个地方绝对令人惊叹,每天晚上都能欣赏到令人惊叹的日落景色。工作人员非常出色,特别是Jas,他热情地迎接我们,并在我们逗留期间不断关心我们。此外,调酒师Thomas更是竭尽全力确保我们的饮品符合我们的口味。他甚至为我们的小孩准备了特制的冰冻饮品。工作人员确实不遗余力,使这个地方变得非常特别。我们的孩子们都迫不及待地期待着每天在游泳池里冰淇淋车的到来,他们也喜欢早晨送来的水果、酸奶、牛角面包、松饼和晚上的巧克力。这给我们的逗留增添了一丝乐趣。 度假村有着宁静浪漫的氛围,但我们带着四个小孩子来这里却感到完全放心,这让我们非常感激。Latitudes餐厅的食物非常出色,我们发现很难离开这个岛,因为我们太喜欢Sunset Key上的一切了。尽管我们多年来一直去过基韦斯特,但没有任何地方能像Sunset Key一样!我们已经期待每年都能回来了。

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We had an incredible time during our second visit to this beach. The property is absolutely stunning and offers breathtaking sunsets every evening. The staff was exceptional, especially Jas who warmly greeted us and consistently checked in on us throughout our stay. Additionally, Thomas, the bartender, went above and beyond to ensure our drinks were made to our liking. He even prepared special frozen drinks for our young children. The staff truly goes the extra mile, making this place truly special. Our toddlers eagerly anticipated the daily visit from the ice cream man at the pool, and they loved the morning deliveries of fruit, yogurt, croissants, muffins, and evening chocolates. It added an element of fun to our stay. The resort has a peaceful and romantic atmosphere, yet we felt completely at ease bringing our four young children with us. This was greatly appreciated. The food at Latitudes was outstanding, and we found it difficult to venture off the island because we enjoyed everything on Sunset Key so much. Despite having visited Key West for many years, there is no place quite like Sunset Key! We are already looking forward to returning each year.
我们在第二次访问这个海滩时度过了一段难以置信的时光。这个地方绝对令人惊叹,每天晚上都能欣赏到令人惊叹的日落景色。工作人员非常出色,特别是Jas,他热情地迎接我们,并在我们逗留期间不断关心我们。此外,调酒师Thomas更是竭尽全力确保我们的饮品符合我们的口味。他甚至为我们的小孩准备了特制的冰冻饮品。工作人员确实不遗余力,使这个地方变得非常特别。我们的孩子们都迫不及待地期待着每天在游泳池里冰淇淋车的到来,他们也喜欢早晨送来的水果、酸奶、牛角面包、松饼和晚上的巧克力。这给我们的逗留增添了一丝乐趣。 度假村有着宁静浪漫的氛围,但我们带着四个小孩子来这里却感到完全放心,这让我们非常感激。Latitudes餐厅的食物非常出色,我们发现很难离开这个岛,因为我们太喜欢Sunset Key上的一切了。尽管我们多年来一直去过基韦斯特,但没有任何地方能像Sunset Key一样!我们已经期待每年都能回来了。
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Shayna Anderson
海滩从业者 九月 2023
6 令人愉快

我们乘船到达海滩吃早餐,令人惊喜的是美味的酸橙薄煎饼。然而,炸猪肚肉却是一个令人失望的长方形木头,摸上去冰冷,质地像肉酱。

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We arrived at the beach by boat to have breakfast, where we were pleasantly surprised by the delightful key lime pancakes. However, the fried pork belly turned out to be a disappointing rectangular log, cold to the touch, and with a texture resembling Pâté.
我们乘船到达海滩吃早餐,令人惊喜的是美味的酸橙薄煎饼。然而,炸猪肚肉却是一个令人失望的长方形木头,摸上去冰冷,质地像肉酱。
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Felix R.
新手海滩游客 九月 2023
4 令人沮丧

我最近从日落岛小屋回来,我必须说,我感到非常失望。岛本身很美,提供宁静和令人惊叹的景色。我们住的小屋宽敞舒适。然而,服务让人很失望。在我们逗留期间,没有一个员工提醒我们有300美元的度假村信用。因此,我们完全不知道这一点。令人沮丧的是,在多次情况下,员工们都以为我们只是游客,而不是真正住在岛上的客人。这可能是为什么他们要求我们的卡而不是用我们可用的度假村信用卡付款的原因。 此外,我提前几个月预订了这次旅行,大约在我们入住前一个月,我碰巧查看了日落岛的网站。那时我发现有一项促销活动,提供折扣价格和度假村信用。我立即打电话更新我们的预订,但如果度假村的某个人通知我这个促销活动,我会非常感激。此外,我们只能使用200美元的信用,因为我们不知道我们还有300美元的余额。 海滩的服务也非常慢。我们经常被忽视,而其他人却被服务。总的来说,这是一个美丽的地方,但考虑到我支付的金额,我对提供的服务水平有更高的期望。

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I recently returned from Sunset Key cottages and I must say, I was quite disappointed. The island itself is wonderful, offering peacefulness and breathtaking views. The cottage we stayed in was spacious and comfortable. However, the service left much to be desired. Throughout our stay, not a single employee reminded us about the $300 resort credit we had. As a result, we were completely unaware of it. It was rather disheartening that on multiple occasions, the employees assumed we were just visitors and not actual guests staying on the island. This was probably why they asked for our card instead of charging it to our available resort credit. Furthermore, I had booked this trip months in advance and about a month before our stay, I happened to check the Sunset Key website. It was then that I discovered a promotion offering discounted rates along with resort credit. I immediately called to update our reservation, but it would have been much appreciated if someone from the resort had notified me about this promotion. Additionally, we were only able to use $200 of the credit because we were unaware that we still had $300 remaining. The service at the beach was also extremely sluggish. We were often ignored while we observed others being served. Overall, it is a beautiful place, but considering the amount I paid, I had higher expectations for the level of service provided.
我最近从日落岛小屋回来,我必须说,我感到非常失望。岛本身很美,提供宁静和令人惊叹的景色。我们住的小屋宽敞舒适。然而,服务让人很失望。在我们逗留期间,没有一个员工提醒我们有300美元的度假村信用。因此,我们完全不知道这一点。令人沮丧的是,在多次情况下,员工们都以为我们只是游客,而不是真正住在岛上的客人。这可能是为什么他们要求我们的卡而不是用我们可用的度假村信用卡付款的原因。 此外,我提前几个月预订了这次旅行,大约在我们入住前一个月,我碰巧查看了日落岛的网站。那时我发现有一项促销活动,提供折扣价格和度假村信用。我立即打电话更新我们的预订,但如果度假村的某个人通知我这个促销活动,我会非常感激。此外,我们只能使用200美元的信用,因为我们不知道我们还有300美元的余额。 海滩的服务也非常慢。我们经常被忽视,而其他人却被服务。总的来说,这是一个美丽的地方,但考虑到我支付的金额,我对提供的服务水平有更高的期望。
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Ryan Delacroix
海滩从业者 九月 2023
4 令人沮丧

我在这里的经历不好。酒店本身非常漂亮,有一个美丽的白沙滩,距离基韦斯特只有7分钟的船程,这是一个不错的额外福利。然而,主要问题是员工不一致和缺乏全面培训。 例如,当我的卡被拒绝时,有人给我打电话并留了个语音信箱。当我回电话时,酒店的任何人都不知道那个人是谁,我被放在电话里等了大约5分钟。最后,我不得不打电话给经理,他能解决问题。 另一次事件发生在我们想在一个晚上吃晚餐时,但厨房将在15分钟内关闭。接待员简单地忽视了我们,所以我们不得不打电话给经理来点菜。 此外,泳池的服务对于一个声称是五星级的酒店来说不够友好。 最后,当我们退房时,负责帮助我们搬运行李的员工没有得到适当的培训,也缺乏友善。 如果这家酒店的价格范围是每晚300美元至500美元,它会被认为是不错的,但考虑到我们支付的价格,我期望完美。 我们唯一收到的例外服务来自一个名叫Jas的岛屿大使。我希望所有员工都像他一样。

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I didn't have a good experience here. The property itself is very nice, with a beautiful white sand beach and it's only a 7-minute boat ride away from Key West, which is a nice bonus. However, the main issue is the inconsistent staff and the lack of comprehensive training. For instance, when my card was rejected, someone called me and left a voicemail. When I called back, nobody at the hotel knew who that person was, and I was put on hold for about 5 minutes. Eventually, I had to call the manager who was able to solve the issue. Another incident occurred when we wanted to have dinner one evening, but the kitchen was about to close in 15 minutes. The hostess simply ignored us, so we had to call the manager in order to place our order. Furthermore, the service at the pool was not friendly enough for a hotel that claims to be 5-star. Lastly, when we were checking out, the staff members who were supposed to assist with our bags were not properly trained and lacked friendliness. If this hotel had a price range of $300-$500 per night, it would be considered nice, but given the price we paid, I expected perfection. The only exceptional service we received came from an island ambassador named Jas. I wish all the staff members were like him.
我在这里的经历不好。酒店本身非常漂亮,有一个美丽的白沙滩,距离基韦斯特只有7分钟的船程,这是一个不错的额外福利。然而,主要问题是员工不一致和缺乏全面培训。 例如,当我的卡被拒绝时,有人给我打电话并留了个语音信箱。当我回电话时,酒店的任何人都不知道那个人是谁,我被放在电话里等了大约5分钟。最后,我不得不打电话给经理,他能解决问题。 另一次事件发生在我们想在一个晚上吃晚餐时,但厨房将在15分钟内关闭。接待员简单地忽视了我们,所以我们不得不打电话给经理来点菜。 此外,泳池的服务对于一个声称是五星级的酒店来说不够友好。 最后,当我们退房时,负责帮助我们搬运行李的员工没有得到适当的培训,也缺乏友善。 如果这家酒店的价格范围是每晚300美元至500美元,它会被认为是不错的,但考虑到我们支付的价格,我期望完美。 我们唯一收到的例外服务来自一个名叫Jas的岛屿大使。我希望所有员工都像他一样。
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