The hotel overall is stunning and its setting is breathtaking, however, regrettably, the service and the hotel itself lack professionalism. The staff appears to be inadequately trained and their friendliness is lacking. The restaurant falls short of the standards expected from a five-star establishment. It should be more polished and the staff should be better trained. Unfortunately, I encountered some insects in the restaurant bathroom, and I have photographic evidence to support this claim. The hotel lacks organization and I certainly do not anticipate repeating this experience.
我在约旦的时光非常愉快!酒店令人惊叹,保养得无可挑剔。房间很可爱,日落景色绝对令人惊叹。我们在泳池度过了愉快的时光,孩子们有专门的区域也是一个加分项。直接私人通往死海非常便利,海滩工作人员非常乐于助人友好。我一定会推荐这个地方!