This place nearly ruined our vacation. DO NOT stay here unless you are okay with being awake from 11pm-6am, while the disco below takes place. At 4am when I walked down to complain, they offered another room. An employee offered to walk me to the room to get our things and when we got there he claimed he did not have a key for the new room and would need to come right back. He never came back! Needless to say, we decided to check out 2 days early and find another option. They refused to reimburse us for the next two nights. On top of ZERO sleep, the shower door was broken, the sheets had stains, the comforter was torn. Finally, the food was awful and the wine was not palatable. I'm not sure how we managed to be in Italy and not drink the wine, but it was the worst I have ever tasted in my life! THIS PLACE WAS A COMPLETE WASTE OF TIME AND MONEY! DO NOT MAKE THE SAME MISTAKE!!!!
昨晚,我在这家酒店度过了最糟糕的住宿经历。我们到达时,接待员告诉我们酒店旁边有一个迪斯科沙滩派对,获得了播放音乐直到凌晨5点的许可。不幸的是,派对就在我们阳台下面举行,导致非常吵闹的噪音。更糟糕的是,音乐结束后,吹叶机一直运作到早上7点。噪音太难忍受了,我最终不得不整夜躺在不舒服的硬地板上,就在马桶旁边。这绝对不是一个四星级酒店应该有的体验。尽管我们还预订了两个晚上,但我们决定早上退房。