We visited during the off-peak season, so the service was slow, and the resort was very quiet. The room was poorly maintained and not very clean. The worst part was the bed bugs! Yes, bed bugs! My husband and I ended up with bites all over our bodies. The beach and water were littered with dead corals, and the water was too shallow for swimming unless you walked a considerable distance towards the ocean. To have a proper swim and snorkel, you had to go to the neighboring 5-star hotel. However, the staff, especially those handling water activities, were friendly and hospitable, which is why I didn't give a 1-star rating.
我最近在这里住过,经历了积极和消极的体验。酒店员工极其友好和乐于助人,随时准备回答任何问题,给住宿增添了温暖的感触。但是酒店的清洁状况有待改善。房间和公共区域显得邋遢,需要更好的维护,影响了整体舒适度。此外,设施有些有限,对于寻求全方位服务体验的人来说可能要考虑。
还有一点需要注意的是附近的海滩并不特别适合儿童。携带儿童旅行的家庭可能需要记住这一点,因为这可能会限制活动。
总之,尽管员工的热情好客值得称赞,但酒店在清洁度和设施提供方面仍有改进的空间。为了更愉快的住宿体验,我建议探索像Summer Bay Hotel这样的选择。