我们预定了一个房间,但被告知没有可用的房间,我们不得不驾车返回150公里。客户服务令人难以置信地低于标准。我们第二天去了哈伊尔度假村。服务非常出色。
We reserved a room, but upon arrival, we were informed that no rooms were available, forcing us to drive 150km back. The customer service was shockingly subpar. The following day, we went to Haile Resort, where the service was excellent.