Mixed experience. Emailed to request a change of booking, received a reply the next day to say I was within 5 days of booking so couldn't change the booking. Although I had emailed outside the 5 days, they read the email within that timeframe? Long story short, they did make an alteration at my request as they were able to rent out the cabin I had originally booked, but it cost me an extra $50. The staff I met on-site said it sounded a little unfair (a different staff member), but I haven't heard anything further. The place is in a great location and facilities are reasonable. There were outside lights of a cabin next to me that were on all night, which came through the tent, but otherwise fine.
我真的很喜欢这间小而干净的房间和早晨的景色。我只想说一件事情,希望你能考虑一下。请放置一个标识,以便找到住宿地点。最好在马路入口处有一个标志,以便于进入。然后对于单位,如果是C单位,请在那里也放一个指示牌。否则,真的很愉快的住宿。感谢James在晚上9点接听电话。谢谢你的优质服务。