My husband and I stayed at this beach resort for a couple of days during our holiday trip in Thailand, and we were quite disappointed with our experience despite the positive reviews and affordable price. The staff we interacted with were all very friendly, but seemed overwhelmed. We believe this resort may be better suited for families with children rather than couples looking for a romantic getaway.
Upon arrival, we were shuttled to the resort by boat along with other guests and staff. Check-in was chaotic, with nearly 30 people waiting in line at the same time. Our room was not ready until almost an hour after the official check-in time.
While waiting for our room, we decided to have lunch and relax by the pool. We were surprised by the condition of the resort - most of the lounge chairs were occupied, the restrooms and pool deck were messy, and there were rowdy children in the adult pool. We were also taken aback by the fact that we had to check out towels from different locations around the property, or else we would be charged.
Overall, we felt that the resort was overcrowded and poorly managed, leading to inefficiencies that impacted the staff's ability to provide good service. Unfortunately, we would not recommend this resort to others.
我非常享受这家度假村的位置。它宁静而放松,我入住的别墅房间内部装修很好。餐厅提供的印度素食选择有限,但我们尽力适应现有的选择。员工都非常有礼貌,前台工作人员也非常热情友好。总的来说,我的体验很棒,留下了一些美好的回忆。