我们住在一个有3间卧室别墅。这个别墅位于后方独立于主酒店的建筑内,但非常靠近。我们有自己的游泳池,后方还有一个独立的公共游泳池,可以游泳。那是一个不小的游泳池。前方主酒店还有一个大游泳池,有水滑道,我女儿特别喜欢。
总体而言,客户服务一流。员工们友好且竭尽全力为您服务。
酒店设施方便残障人士。酒店为我的年迈母亲提供了轮椅,并准备了带淋浴椅和防滑垫的浴室。
特别感谢助理经理คุณแมว,在我哥哥表示想尝试的情况下,给我们提供了หมูปิ้ง(泰式烤猪肉串)。保安非常热情友好。每个人都很好。
海滩上有马术活动(15分钟300泰铢)。我女儿非常喜欢。
酒店左右两侧有海滩按摩点。1小时泰式按摩价值300泰铢。
无法要求更好的体验。
We encountered several issues during our stay at this beach resort. The room we stayed in was outdated, with chipped tiles, a decaying wooden deck, and a malfunctioning A/C unit. The smoke detector was also loose.
We booked a 2-bedroom pool villa for our group, which included elderly members. However, the bed was too high for one of them to comfortably get in and out of. The hotel's solution of providing an extra bed was unsatisfactory, as the futon was old and uncomfortable, causing back pain.
The service at the hotel was lacking. When we requested plates and spoons, no one responded for an hour, forcing us to go to the restaurant ourselves. Additionally, we had to carry our own chairs to our room while the staff watched. However, some staff members were helpful and showed genuine hospitality.
On the day of check-out, the first group had no assistance with their luggage, having to carry everything to the car themselves.
The breakfast was average, comparable to a 2-3 star hotel. Overall, our experience at this supposed 5-star hotel was very disappointing. Considering the price we paid, we did not feel that we received good value for our stay.