I would like to share my honest opinion about my stay at the Ulu Resort Hotel. I want to extend my gratitude to all the staff, who were very helpful and provided professional service throughout our stay. The rooms were cleaned daily, the front desk receptionists were informative and welcoming, and the waiters were polite and approachable. Both the pool and the beach were enjoyable during the day. However, the entertainment was disappointing. There were a few activities by the pool, but they seemed to be done just for the sake of it. The team lacked energy and vibrancy, which affected our mood. The hotel entertainment team appeared arrogant and detached, casually drinking alcohol and smoking shisha with guests in the evening, which I found very unprofessional.
这家酒店非常适合商务旅客,但不是特别适合度假者。我的房间很漂亮干净,食物也还好,尽管到了第三天后变得有点单调。位置安静,远离旅游景点,确保有个安静的夜晚。与工作人员的经历有好有坏;虽然他们友好,但沟通却是个挑战。尽管尝试了三种不同语言,我早上都无法得到正确的发票。