We visited Bld 241 for the first time last weekend and BOY were we impressed! We were greeted with a very warm welcome, our room was perfect, and the building was fantastic. The walkway behind the building - where you walked to get access to the beach - was so well done. The only issue - which couldn't be helped - was that the elevator was out of order. Keep up the awesome work, y'all!
NGIS通过向文件收取错误的卡来犯了错误。当我为房间预订时,我使用了一张借记卡,因为那是当时我唯一一张的卡片。但是,当我登记入住并用旅行卡付款时,我专门要求他们为旅行卡充电,而不是借记卡。他们向我保证,旅行卡将每2周自动充电。令我惊讶的是,我在星期六醒来,在我的借记帐户上找到了超过1,400美元的费用。我与处理退款的接待员交谈,但是交易花了五天的时间出现在我的帐户中。我什至联系了我的银行,以确保没有问题的尽头。当我与NGIS接触时,他们告诉我,退款最多可能需要7个工作日才能进行全面处理,从而使其总计12天,从我的帐户中扣除了超过1,400美元。工作人员指责我不清楚在办理登机手续时要收取的卡,即使我最初在第一周的住宿中使用了旅行卡,而且当我要求退款时,他们愿意再次收取费用。这种情况使我处于对我非常不满意的财务困境中,如果我有选择的话,我不会留在这家酒店。