Pozsonyi András
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The hotel had both amazing and terrible aspects. Despite the great snorkeling, spacious rooms, and enjoyable spa experience (with a fantastic massage therapist named Rasha), I would not recommend staying here. I didn't research or read reviews beforehand During our first day, I tried to get towels for my family, but the staff at the towel station informed me that I needed towel cards, which were never mentioned or given to us during check-in. I had to walk back to reception from the beach to request the towel cards. Once again, there was no explanation provided, and the staff handed me six cards. Throughout our stay, when we returned our towels, the staff often didn't have towel cards but assured us to find them in the morning, as they would remember how many towels we had taken. It seemed like a disorganized system, so on the last afternoon, I left my towels at the pool station without asking for towel cards. Unfortunately, that turned out to be a big mistake. During the check-out process, the assistant manager informed me that I would be charged 20 Euros per laminated towel card. I firmly refused to pay such a fee. As I speak Arabic and live in Egypt, I can assure any foreigners traveling to the Red Sea that this is not a normal practice of Egyptian hospitality. I explained that I had misunderstood the situation, which caused the assistant manager to become increasingly agitated. At one point, I even invited him to search through my suitcases in the car to prove that I wasn't stealing towels. I had made assumptions based on how the towel cards were handled by the hotel staff (as an afterthought), and although I shouldn't have, I was not going to pay. Eventually, our friends intervened, and the assistant manager boldly lied, claiming that he wasn't discussing charging me money. However, as I understood Arabic, I overheard his complaints about me to my Egyptian friend who was traveling with us. The situation was eventually smoothed over by my friend, but it left a very negative impression on me. There were other instances where we felt deceived, including the diving trip we paid for. I believe it's crucial to be aware of what you're getting into when choosing this hotel.
Xylo12
Αρχάριος παραθεριστής
Ήταν μια απίστευτη εβδομάδα. Αν και το θέρετρο είναι λίγο φθαρμένο, είναι άψογα καθαρό και το προσωπικό είναι απίστευτα φιλικό και εξυπηρετικό.
Ανεξάρτητα από οποιαδήποτε μικρά προβλήματα, τίποτα δεν μειώνει τη χαρά της κολύμβησης με αναπνευστήρα μόλις 20 μέτρα από την παραλία και της θέασης του ζωντανού κοραλλιογενούς υφάλου και της ποικιλόμορφης θαλάσσιας ζωής.
Θα επέστρεφα σίγουρα για ένα άλλο ταξίδι.
Επιπλέον, υπάρχει αφθονία επιλογών ψυχαγωγίας για να διασφαλιστεί ότι όλη η οικογένεια παραμένει ευχαριστημένη.