We came to Turi Beach Resort for a 4 day getaway from singapore in July and for a 4 star hotel we were relatively disappointed.
Check in was smooth and easy and we could even check in early. The Staff are always friendly although only some speak english. The room we got looked quite old and the cupboard and balcony door was hard to open and move. There was also sand in some parts of the room upon entering.
We explored the resort that day and since we only got 2 small bottles of water in the room we were looking to buy some, however we were disappointed as the aqua shop had nobody there and looked quite run down like many things here. The aqua pool was dirty but the emerald pool was brilliant. The kids club was completely run down the broken parts and wood everywhere. We also noticed that there was so much plastic and trash all around the outside of the rooms and that nobody bothers to pick it up.
The location is great and the beach is also good and the best thing about this place is probably the wide selection of water sports they have, although they are pricey. The emerald and island bar are such a waste as they only have happy hour on weekdays and only on 3 cocktails. The island bar is such a good location and place and it would be full of people if they managed it correctly. The Aqua bar was closed but that makes sense as barely anybody goes to the aqua pool because of the state of it.
In the room they only provide 1 small bottle of bath soap, shampoo and conditioner which is nowhere near enough for the 4 days for 2 people and you have to ask for more. The breakfast is generally another good thing about this place, however over all my breakfast days I’ve seen so many people, including myself ask for knives, so It would be much more convenient just to include it. The wifi here is also relatively slow.
Overall, all the small things that I mentioned become annoying and you just expect better for a 4 star resort. It seems to be a bit run down. Before booking, just be aware that just because the pictures look great, doesn’t mean the resort is as great as the others around
A nice resort for short getaway from Singapore. This resort is nestled in between forest and a beach, so take note there will be mosquitoes, lizards and even snakes roaming around. Beware of Jellyfish and Stonefish signs are also put up on the beach. The rooms are a little dated but the toilets look renovated with Bali feel. But their service is top notch. Any issues you encounter, they will help you out within minutes. Fast service recovery! There's even a lifeguard on duty at the swimming pools and security guards watching over every corner.