Silas Donovan
Nuovo frequentatore di spiaggia
My husband and I stayed at this beach resort for a couple of days during our holiday trip in Thailand, and we were quite disappointed with our experience despite the positive reviews and affordable price. The staff we interacted with were all very friendly, but seemed overwhelmed. We believe this resort may be better suited for families with children rather than couples looking for a romantic getaway.
Upon arrival, we were shuttled to the resort by boat along with other guests and staff. Check-in was chaotic, with nearly 30 people waiting in line at the same time. Our room was not ready until almost an hour after the official check-in time.
While waiting for our room, we decided to have lunch and relax by the pool. We were surprised by the condition of the resort - most of the lounge chairs were occupied, the restrooms and pool deck were messy, and there were rowdy children in the adult pool. We were also taken aback by the fact that we had to check out towels from different locations around the property, or else we would be charged.
Overall, we felt that the resort was overcrowded and poorly managed, leading to inefficiencies that impacted the staff's ability to provide good service. Unfortunately, we would not recommend this resort to others.
Dr. Zephyr
Nuovo frequentatore di spiaggia
Ho apprezzato molto la posizione di questo resort. Era tranquillo e rilassante, e la villa in cui ho soggiornato aveva interni belli. Il ristorante aveva opzioni limitate per piatti vegetali indiani, ma abbiamo fatto affidamento su ciò che era disponibile. Tutto il personale era molto educato e il personale della reception era accogliente e amichevole. Complessivamente, ho avuto un'ottima esperienza e sono partito con bei ricordi del mio tempo trascorso lì.