Coconut Island: 1 spiaggia nella zona

My husband and I stayed at this beach resort for a couple of days during our holiday trip in Thailand, and we were quite disappointed with our experience despite the positive reviews and affordable price. The staff we interacted with were all very friendly, but seemed overwhelmed. We believe this resort may be better suited for families with children rather than couples looking for a romantic getaway. Upon arrival, we were shuttled to the resort by boat along with other guests and staff. Check-in was chaotic, with nearly 30 people waiting in line at the same time. Our room was not ready until almost an hour after the official check-in time. While waiting for our room, we decided to have lunch and relax by the pool. We were surprised by the condition of the resort - most of the lounge chairs were occupied, the restrooms and pool deck were messy, and there were rowdy children in the adult pool. We were also taken aback by the fact that we had to check out towels from different locations around the property, or else we would be charged. Overall, we felt that the resort was overcrowded and poorly managed, leading to inefficiencies that impacted the staff's ability to provide good service. Unfortunately, we would not recommend this resort to others.

Barceló Coconut was an amazing experience and the staff were fantastic. Special mention to certain staff who made our trip even better. Joy was very caring and provided constant support and efficiency. Joy should be praised on her work. Von always made our day better and had the best smile on his face. Minny provided the best table service and was very welcoming. Kyle had the best banter and always made us laugh. Non always put in extra effort with us and met all our needs. Ion and Enric helped with all our hotel needs and were very kind and generous. All other staff were amazing and made our trip amazing. Great food, safe environment and overall fantastic experience. We will be back!! #stingray43

My husband and I stayed at this beach resort for a couple of days during our holiday trip in Thailand, and we were quite disappointed with our experience despite the positive reviews and affordable price. The staff we interacted with were all very friendly, but seemed overwhelmed. We believe this resort may be better suited for families with children rather than couples looking for a romantic getaway. Upon arrival, we were shuttled to the resort by boat along with other guests and staff. Check-in was chaotic, with nearly 30 people waiting in line at the same time. Our room was not ready until almost an hour after the official check-in time. While waiting for our room, we decided to have lunch and relax by the pool. We were surprised by the condition of the resort - most of the lounge chairs were occupied, the restrooms and pool deck were messy, and there were rowdy children in the adult pool. We were also taken aback by the fact that we had to check out towels from different locations around the property, or else we would be charged. Overall, we felt that the resort was overcrowded and poorly managed, leading to inefficiencies that impacted the staff's ability to provide good service. Unfortunately, we would not recommend this resort to others.

Barceló Coconut was an amazing experience and the staff were fantastic. Special mention to certain staff who made our trip even better. Joy was very caring and provided constant support and efficiency. Joy should be praised on her work. Von always made our day better and had the best smile on his face. Minny provided the best table service and was very welcoming. Kyle had the best banter and always made us laugh. Non always put in extra effort with us and met all our needs. Ion and Enric helped with all our hotel needs and were very kind and generous. All other staff were amazing and made our trip amazing. Great food, safe environment and overall fantastic experience. We will be back!! #stingray43