On the first night, we noticed a large stain on the blanket that was about the size of a head. We requested maid service, but all she did was make the bed in a fancy way without replacing the stained blanket. I had to leave a note asking for a new one. Additionally, we also discovered blood stains on one of the pillows. Throughout our entire 7-day stay, the maid never changed the bed covers and simply folded and put back the dirty towels. The towels were never replaced. There was a lack of soap and shampoo, and the toilet was not cleaned at all during our stay. The bathroom did not have a door and faced the entry door of the room, which was quite inconvenient. On a positive note, the staff was very friendly and accommodating. The food was quite bland, but we were aware that this is typical in Cuba. However, the beach itself was absolutely beautiful and the resort provided a peaceful atmosphere. If you're looking for a relaxing trip without high expectations, this resort might suffice. However, I still would not recommend it. If you're seeking entertainment, there are better options available. Overall, I would rate this resort a 6 out of 10, mainly due to the helpful staff and the stunning beach.
Gigi Ray
Beginnende strandganger
We hebben een ongelooflijke tijd gehad tijdens onze huwelijksreis! Het personeel was uiterst vriendelijk, en het eten en drinken waren fantastisch. We hebben zowel van het zwembad als het strand genoten, en ik raad zeker aan om Beans Cafe te bezoeken voor een verfrissende ijscappuccino of cappuccino. De dames die daar werkten waren erg aardig, en het ijs was absoluut heerlijk. De kamers waren degelijk, hoewel er geen warm water was, en we misten natuurlijk ons eigen bed. Maar de schoonmaaksters zorgden er altijd voor dat het schoon en netjes bleef.