科利姆维西海滩

The only thing that was good in this hotel is food in restaurant. But the worse thing of all was that people that weren't guests of hotel were able to come and make crowd at the beach. Even they let people to make wedding and other parties in hotel in the middle of season. Guests who stays few days in hotels are on second place for hotel crew. Terrible experience, I won't recommend this hotel to anyone!

这家酒店唯一好的地方就是餐厅的食物。但最糟糕的是，非酒店客人可以来到海滩聚集。甚至在旺季，他们还允许人们在酒店举办婚礼和其他派对。住几天的客人在酒店工作人员眼中是第二位的。糟糕的体验，我不会推荐这家酒店给任何人！

We recently spent a week at Tosca Resort near Kavala and were deeply disappointed. Although labeled as a 4-star all-inclusive and priced at over $4,500 per week, the experience was more in line with a 2-star facility. The resort suffered from power outages—one night the electricity and A/C went out entirely, making sleep impossible. Daily visitors can rent sunbeds and receive full drink service, yet actual resort guests, despite paying a premium, must self-serve. This contradiction is hard to justify. The beach bar staff often didn’t speak English, and quality drinks are not part of the all-inclusive offering. Even worse, you have to physically go and pay at the bar for each round. At 11 PM, service ends abruptly—even if you're at the bar, you’ll be charged. Cleaning staff skipped cleaning the bathroom and repeatedly rearranged our personal items without permission. Public restrooms had doors that couldn't lock. One evening, the resort rented out the outdoor areas for a wedding with loud music late into the night—guests couldn’t sleep. Dining times are very limited, and staff begin clearing food the moment time is up. Cold water dispensers didn't work. The cheap wristbands frayed in just days. Worse still, wasps make dining outdoors impossible. If you don't reserve a sunbed before 11 AM (especially on weekends), you're likely out of luck due to external guests occupying them. In short: this was a deeply disappointing experience at a steep cost. The service level and guest treatment are far below what a true 4-star all-inclusive should offer.

我们最近在卡瓦拉附近的托斯卡度假村度过了一周，深感失望。尽管标榜为四星级全包酒店，价格超过4500美元每周，但体验更像是二星级设施。 度假村经常停电——有一晚电力和空调完全停了，导致无法入睡。每日游客可以租用日光浴床并享受全方位的饮品服务，而真正的度假村客人尽管支付了高额费用，却必须自助。这种矛盾很难解释。 海滩酒吧的工作人员常常不会说英语，优质饮品不在全包服务之内。更糟糕的是，你必须亲自去酒吧为每一轮饮品付款。晚上11点，服务突然结束——即使你还在酒吧，也会被收费。 清洁人员跳过了浴室的清洁，并且多次在未经允许的情况下重新摆放我们的个人物品。公共洗手间的门无法上锁。某个晚上，度假村将户外区域租给了一个婚礼，音乐响得很大，直到深夜——客人们无法入睡。 用餐时间非常有限，工作人员在时间一到就开始清理食物。冷水机无法使用。便宜的手环几天内就磨损了。 更糟的是，黄蜂使得户外用餐变得不可能。如果你在上午11点之前没有预定日光浴床（尤其是在周末），你很可能会失去机会，因为外部客人会占用它们。 总之：这是一次令人深感失望的经历，代价高昂。服务水平和对待客人的态度远低于真正的四星级全包酒店应提供的标准。

We had nice time in Tosca Beach Hotel. The beach is nice and accessible. The food is perfect - staff is doing a lot of work serving the greatest meals to the guests. Variety of food is great. You will not regret eating here. Rooms are fine eough, renovated. We had spacious terrace to look at the sea. Please be mindful that the rooms are located up and an you need to take the stairs. The only bad thing I have to say is that we ate so much food we were unable to do anything. Haha. All the best! We as a family would like to thank the Tosca Beach Hotel.

我们在托斯卡海滩酒店度过了愉快的时光。 海滩很美，交通便利。 食物非常好——工作人员为客人提供了最美味的餐点，付出了很多努力。食物种类丰富，你不会后悔在这里用餐。 房间还不错，经过翻新。我们有一个宽敞的阳台可以看海。 请注意，房间位于楼上，你需要爬楼梯。 我唯一要说的坏事是我们吃了太多食物，以至于无法做其他事情。哈哈。 祝一切顺利！我们全家想感谢托斯卡海滩酒店。

As we arrived, after a long drive of 2 days, the staff at the reception wasn’t too friendly and even unprofessional since they gave us 2 bracelets for adults and 2 for children when we clearly were 3 adults and just one child and made other mistakes that had me questioning whether they tried to lie to us or were just not attentive. However, we were supposed to check in at 15:00 but our rooms were already prepared so we could enter earlier.Things really went downhill when we opened the door to our room. The pluses of the room were only the small fridge that surprisingly did a great job at keeping out water cold all 10 days and the air conditioner, but unfortunately it could only cool down one room, not both. When it comes to the parking spaces, you had the opportunity to park your vehicle near your room, but in this way it would stay all day in the sun. There was also no other option than parking it in the sun. Also, the towels from the hotel had a bad smell and sometimes had stains.To get to the beach, you have to cross many stairs. Our room number was less than 230, so we had to cross only 3 sets of stairs, but if you get a room with its number more than 230, the number of stairs increases. At the beach there is a private area that is reserved only for the guests that paid for the suite, the rest of the beach is reserved for the rest of the guests and other people that want to enjoy the sun. The beach was pretty clean. However, one morning I woke up early in order to reserve the front row seats on the beach and when I opened the door in front of me there were numerous bugs and insects that managed to even get in our room. Despite that, I went to the beach, reserved the seats and after breakfast when I went back I saw my towels being removed with the pretext that those were for disabled people. However, after some hours, the same staff member that removed my towels permitted a couple to sit there and none of them seemed to be disabled. The water does not look in real life as blue as in the pictures. It had a greenish color and it was quite deep even 2-3 meters from the sand, so I would definitely not recommend it if you have small children. The pluses were only the view of the beach which led to Thassos and the fact that there many boats and cruises crossing the water so it was a unique view. Also, every day the umbrellas were opened and closed by the beach staff, so you did not have to worry about this.The bar at the beach was HORRIBLE. The coffee was disgusting and when I asked what is it made for they pulled out a bag of natural coffee beans. I then figured out that those beans actually go in the other coffee machine which you had to pay for. However, one day the coffee from that machine was 2 euros, the other day 5, and the next day was free, so it was confusing. The food at the restaurant was actually good, not all of it, but the most dishes were. One thing I really appreciated was the variety of dishes and that the tables were always clean, as well as the facet that the personal at the restaurant did a great job keeping the place clean. For the price we have paid, I would not recommend this hotel. Our expectations were higher and unfortunately we were disappointed. Even though I complained only one time to the reception in a very diplomatic way, my voice was not heard. I now regret choosing this hotel and the fact that I have waisted my only holiday at this resort.

在经过两天的长途驾驶后，我们到达时，接待处的工作人员并不太友好，甚至显得不专业，因为他们给了我们两个成人手环和两个儿童手环，而我们明显是三个成人和一个孩子，并且还犯了其他错误，让我怀疑他们是想欺骗我们还是只是没有注意。然而，我们本应在15:00办理入住，但我们的房间已经准备好了，所以我们可以提前进入。事情在我们打开房门后真的开始变糟。房间的优点只有小冰箱，令人惊讶的是在这10天里保持水的冰冷效果很好，还有空调，但不幸的是它只能为一个房间降温，而不能同时为两个房间降温。至于停车位，你可以把车停在离房间近的地方，但这样车整天都在阳光下。也没有其他选择，只能把车停在阳光下。此外，酒店的毛巾有异味，有时还有污渍。要到海滩，你必须跨越很多楼梯。我们的房间号不到230，所以我们只需跨越3组楼梯，但如果你得到的房间号超过230，楼梯的数量就会增加。在海滩上有一个私人区域，仅供支付套房的客人使用，其余的海滩则保留给其他客人和想享受阳光的人。海滩相当干净。然而，有一天早上我早起以便在海滩上预定前排座位，当我打开门时，面前有许多虫子和昆虫甚至进入了我们的房间。尽管如此，我还是去了海滩，预定了座位，早餐后回去时看到我的毛巾被移走，理由是那些是给残疾人士的。然而，几个小时后，移走我毛巾的同一工作人员允许一对情侣坐在那里，他们看起来并没有任何残疾。水在现实生活中并不像照片中那样蓝。它呈现出绿色，并且在沙滩2-3米的地方相当深，所以如果你有小孩，我绝对不推荐。唯一的优点是海滩的景色通向塔索斯，水上有许多船只和游轮穿行，因此景色独特。此外，每天海滩工作人员会打开和关闭遮阳伞，所以你不必担心这个。海滩酒吧糟糕透顶。咖啡难以下咽，当我问它是用什么做的，他们拿出一袋天然咖啡豆。我才明白这些豆子实际上是放在另一台需要付费的咖啡机里的。然而，有一天那台机器的咖啡是2欧元，另一天是5欧元，接下来的又是免费的，所以这让人感到困惑。餐厅的食物实际上很好，并不是所有的，但大多数菜肴都不错。我非常欣赏的是菜肴的多样性，以及桌子总是干净的，餐厅的工作人员在保持地方整洁方面做得很好。 对于我们支付的价格，我不推荐这家酒店。我们的期望更高，不幸的是我们失望了。尽管我只在接待处以非常外交的方式投诉了一次，但我的声音没有被听到。我现在后悔选择了这家酒店，以及我在这个度假村浪费了我唯一的假期。

Worst holiday ever. The conditions in this hotel are miserable mostly because of the unserious attitude of the staff. I’d rather sleep on the cold sand than in a room where the AC doesn’t function properly, on unwashed bed sheets and with insects and bugs crawling on me. Dear hotel staff, Hope y’all get fired

最糟糕的假期。这个酒店的条件很糟糕，主要是因为工作人员的不认真态度。我宁愿睡在冰冷的沙滩上，也不愿意在空调不正常、床单未清洗、虫子在我身上爬的房间里睡觉。 亲爱的酒店工作人员， 希望你们都被解雇。