Samoa Premier Suites

Falelatai, 萨摩亚
#14 出自 26 在 Pata Falelatai

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搜索飞往此海滩的航班

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Samoa Premier Suites 坐落于 太平洋 在 乌波卢岛岛上 ,在 萨摩亚 的26个海滩中排名第第14位。 距离其主要城市——阿皮亞约 27公里。 最近的定居点是 Pata Falelatai,其中心距离 3.1公里。

该地区拥有 自然的 景观,由结合 山脉和绿松石色色的海水而成。 Samoa Premier Suites长 ,覆盖着沙。 下水坡度正常, 不需要 水袜。

Samoa Premier Suites提供广泛的服务:咖啡馆和酒吧。

海滩是私人的,因此您需要入住酒店才能使用海滩及其设施。

该海滩在寻求安静假期的人中很受欢迎。

可以无困难到达,乘坐汽车或出租车,无需长距离步行。

最热的月份是四月,此时空气温度高达29.2°C,水温高达30.2°C。最冷的月份是八月,空气温度降至27.6°C,水温降至28.5°C。 空气和水温全年都适合在海滩上舒适地放松,这受到游客和当地人的喜爱。

位于定居点外部
大洋海滩, 太平洋
距 Pata Falelatai(市中心)distance 公里
酒店海滩
海滩归酒店所有,因此顾客可以使用完整基础设施。
紧邻道路

天气

history
+29 o C +28 o C
气温
3.7 M/S
+29 o C
水温
2.1 M
浪高

Pata Falelatai

更有趣的海滩

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附近住宿
日期
客人
起价
查看住宿选项

受众

拥挤指数(旺季)
适中
清洁指数

自然特征

大小和形状
海湾沙滩
较长(约500米)
景观
  • 山脉
覆盖物
  • 米色沙
  • 海底 - 沙
  • 深度增加 - 适中

设施

由酒店提供
淋浴
洗手间
更衣室
日光躺椅和遮阳伞
咖啡厅 / 酒吧
救生员

活动

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Private Shore Tour Scenic Water Wonders of Upolu from Apia

6 小时
私人导览

Discover the natural beauty of Samoa on this unforgettable private shore tour of Upolu Island. Swim in both fresh and saltwater locations, admire stunning coastal views, and explore some of the island’s most iconic landmarks. Take a refreshing dip at the Piula Cave Pool, relax on the white sands of Lalomanu Beach, and descend into the breathtaking To Sua Ocean Trench. Cool off at the cascading Togitogiga Waterfall and marvel at Papapapatai Falls, the island’s tallest waterfall. With a balance of relaxation, adventure, and scenic exploration, this tour offers the perfect way to experience Samoa’s tropical paradise.

US$539.45
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Southeast Side of Upolu Full-Day Island Tour of Samoa

免费取消

Choose Orion Tours for reliable, comfortable, and professionally managed transportation. We offer punctual service, experienced local drivers, and well-maintained vehicles to ensure a smooth journey from start to finish. With clear communication, convenient pickups, and attention to detail, we make every transfer easy and stress-free.

US$197.05
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Private Transfer from Apia city hotels to Apia Cruise Port

0 小时
免费取消

Book your Private Transfer from Apia city hotels or any address to Apia Cruise Port. Don't go through all the hassle of waiting in a long taxi or shared shuttles queues and use our private, door-to-door city/port transfer. Your driver will be waiting for you at a scheduled time and you will travel comfortably to your destination. Meeting with a Nameplate Door-to-door Service No Hidden Charges Clean cars & Professional drivers

US$69.95
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The Treasured Waters of Paradise

7 小时
免费取消

PERFECT FOR CRUISE SHIP PASSENGERS who want to maximize Samoa's beautiful scenery and adventure in this tailored experience. Many Magnificent Water Destinations on an exhilarating journey that will take you eastwards through the diverse north and south coasts of Upolu and two mountain passes. Where in the world can you accomplish five different fresh and saltwater swims in one day? Attraction Sites are: Piula Cave Pool, Sauniatu Waterfall, To Sua Ocean Trench , Vavau Beach, & Togitogiga Waterfall and Papapapaitai Falls. You have the opportunity to customize the route and times at attraction sites or optional interchange or additional side trip as time permits. Opportunities for bird watching enthusiasts MINIMUM # OF ADVENTURERS: 2

US$163
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Samoa Full Day Bird Watching Tour with Local Guides

免费取消

Discover the vibrant native birdlife of Samoa on this full-day Bird Watching Tour, perfect for nature enthusiasts and curious explorers. Traverse lush rainforests, volcanic coastlines, and remote conservation zones while being guided by experienced experts from the Samoa Conservation Society. Immerse yourself in the beauty of Upolu's diverse ecosystems and contribute to local conservation efforts, as a portion of your booking supports bird conservation in Samoa. - Full-day bird watching tour showcasing Samoa's native birdlife - Explore diverse habitats including rainforests and coastal areas - Guided by local experts from the Samoa Conservation Society - Support conservation efforts with every booking made

US$199
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Apia to Apia Faleolo Airport (APW) - Departure Private Transfer

0 小时
免费取消

Book your private Departure transfer from Apia to Apia Faleolo Int Airport (APW). Your driver will be waiting for you at a scheduled time and you will travel comfortably to your destination. • Meeting with a Nameplate • We track your Flight • Door-to-door Service • No Hidden Charges • Clean cars & Professional drivers

US$69.95
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10 极好 11 条评论

Crater Lake Hike and Swim

免费取消

Embark on an adventurous 6km return hike through a dense rainforest, to Samoa's Volcanic Crater, Lake Lanoto'o. The half-day excursion is perfect for travelers who like to get off the beaten track to see and do something a little different. With maximum six people per group, you enjoy a more immersive and dynamic tour experience. After a moderate sometimes steep ascent through the dense rainforest, cool off in the volcanic crater lake. Snacks & Lunch included in the price! Please note that this hike can be challenging, with steep and slippery sections, so it is essential to wear footwear with good tread and be prepared for a moderate level of physical exertion.

US$77
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10 极好 1 条评论

National Park Lava Cliffs and Black Sand Beach

免费取消

This tour includes two excursions within O le Pupu Pu’e, Samoa’s largest national park and a visit to the Aganoa Black Sand Beach - all just across the island from Apia. We begin with an 800m walk through beautiful tropical rainforest to the amazing Ma Tree with its buttress roots that extend out for metres in all directions. Next is the day’s highlight walk to the Lava Sea Cliffs . Step back in time and visit the raw beauty of ancient and spectacular volcanic action in the form of sea cliffs, arches and islands. View the swirling bird life on one of the nearby islands. Adjacent to the National Park following a three km 4WD track we reach the magnificent, unspoiled and rarely visited Aganoa Black Sand Beach. Swim and lunch here on one of Samoa’s finest beaches. All Entrance Fees and Lunch included in the price!

US$104
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9.5 极好 8 条评论

Golf Excursion Activity in Samoa

4 小时
免费取消

For the eager golfer who is having a bit of golf withdrawal whilst on holiday/ cruise ship. We will take care of you whilst the ship is docked in the Apia Harbor. Transportation arranged from the port/hotel to the golf course. Golf carts and golf bags provided per pair (partner). 4 golf balls per pair. Additional balls can be purchased at the course. Bottled water per player is provided. Alcoholic beverages may be arranged or purchased at the course. After the round of golf, plated lunch will be provided (typically a freshly cooked island BBQ) per player before we transport you back to the cruise ship/hotel.

US$130
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10 极好 2 条评论

Samoa: Private Tour

7 小时
免费取消

Discover Samoa with SummerWind – More Than Just a Tour Looking for more than just a ride or a basic day trip? At SummerWind Samoa, we turn your journey into an experience. Whether you’re swimming in the crystal waters of To Sua Trench, exploring secret spots only locals know, or relaxing on Lalomanu’s postcard-perfect beach — every moment is made personal, warm, and unforgettable.

US$275
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9.7 极好 30 条评论

Namua Turtle Island and Eastern Upolu Tour

免费取消

• You will receive invaluable historical and cultural insight as High Chief Tai and his associates take you to visit Namua Island where you can snorkel, spot and swim with wild turtles. You will be taken back by a little boat to the main island where the tour will continue on to the ever famous Lalomanu Beach where you can buy a nice cold drink or even jump in the ocean again. Our other stops include Vavau Beach where Survivor Reality Show was filmed, To Sua Ocean Trench and Sopoaga Falls where you will see how we make coconut cream and other cultural demonstrations. Take the chance to not only see the sights but learn about the Samoan way of life called "faasamoa" from a real Samoan High Chief.

US$175
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9.8 极好 54 条评论

The Pristine Waters of Upolu

免费取消

A full-day sightseeing and swimming in a mix of fresh and saltwater locations discovering some of the most beautiful and scenic areas of Upolu Island . Spend the day swimming in a mix of fresh and saltwater locations including the Piula Cave Pool, Sauniatu Waterfall, Lalomanu Beach, To Sua Ocean Trench and Togitogiga Waterfall. Packed lunch, fresh fruit and entrance fees included.

US$146
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9.9 极好 32 条评论

Apia Highlights Shore Excursion Tour + Lunch & Island Show

免费取消

Lunch + Island Show. This is a shore excursion designed for cruise ships coming in the harbor. A perfect tour for first timers to Samoa or those who would like to spend a little more time on popular sites. This tour captures some of the main highlights Apia has to offer and ensures a lasting memory and enjoyable experience of the Islands. A unique tour with lunch and an island show at the beach. We aim to ensure your experience is nothing short of amazing whilst in Samoa. There is a minimum of 14 pax per booking with a max number of 40 per booking. We can cater to groups greater than 40 should there be a huge interest in our package.

US$194
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9.9 极好 20 条评论

Guided Tour to Primeval Crystal Waters of Samoa

9 小时
免费取消

Experience Six Magnificent Water Destinations on an exhilarating journey eastwards through the diverse north and south coasts of Upolu, mountain passes, and some tantalizing off-road jaunts. Where in the world can you accomplish five different fresh and saltwater swims in one day? Attraction Sites are: Sauniatu Waterfall, *Piula Cave Pool, *Lalomanu Beach, *To Sua Ocean Trench, *Togitogiga Waterfall and *Papapapaitai Falls. This tour is specifically for those of adventurous spirit who crave to maximize their experience in Samoa. Tim, your co-adventurer and guide, is a veteran expeditioner who leads and participates in all activities with you. Additionally the tour is fully customizable including route, duration and optional interchange for lesser known but similarly magnificent places of wonder. Including: Agaona Black Sand Beach, Lava Coastal Cliff Walk (O Le Pupu-Pue National Park), Vavau Beach, Fagaloa Bay Lookout and Falefa Falls. * Famous sites. MINIMUM # OF ADVENTURERS: 1

US$163
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9.8 极好 73 条评论

Ultimate Upolu Highlights Tour – Apia Cruise Ship Shore Excursion

免费取消

You’ll always be back in time for your ship’s departure when you tour with us. We carefully adjust stop times to match your ship’s schedule, so you can relax and enjoy the day worry-free. Experience the beauty of Samoa on a tailored cruise ship island tour without the crowds. We operate with only two small groups of passengers, giving you a more personal experience. This 6–7 hour tour is designed to fit within your ship’s schedule, taking you to some of Samoa’s most iconic locations. Along the way, you’ll have opportunities for swimming, scenic views, and time to relax. All cruise ships dock at different times, so we recommend making your way to us as soon as the gangway opens. If everyone is ready early, we can depart sooner—giving you more time at each stop. If your ship arrives after 9:00 AM, no problem—we will be there waiting. Enjoy a stress-free day and return to your ship well before departure. Thank you, and we look forward to welcoming you to Samoa!

US$145
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8.8 优秀 12 条评论

Southern Savaii Day Trip from Upolu

0 小时
免费取消

Let us take you on a fun-filled educational experience of the Southern Coast of Savaii exploring the geological and natural beauties on Savaii. This tour is for those who opt to stay on the main island (Upolu) and have a quick glimpse of the biggest island of the Samoa group. We will take you to see the majestic Alofaaga Blowholes touted as the best in the world, as well as the Mu Pagoa waterfall in Puleia as it drops off straight into the ocean. Take a refreshing swim at the Afu Aau waterfall in Vailoa Palauli and also get intimate knowledge from the locals as we enter a local home to witness first hand how our traditional cloth (siapo) is made from the bark of the paper mulberry tree. Finish off the day with a quick stop at the Salelologa market before catching the 2pm ferry back to Upolu.

US$200
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10 极好 115 条评论

Full-Day Upolu Island Highlights Tour from Apia

免费取消

Discover the best of Samoa with our Full Day Tour, where you’ll visit iconic landmarks, swim in pristine waters, and experience the cultural beauty of the island. This tour is designed for those who want to explore the highlights of Upolu, Samoa in a single day, offering stunning scenery, refreshing swims, and local charm. We only cater for small group sizes. Please visit us on facebook at Samoa Surf and Turf Tours

US$130
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10 极好 1 条评论

Day Tour in Samoa with Coconut Tours

免费取消

This Tour is made for those travelers that want an Excursion Tour here in Samoa Let Coconut Tours be your trusted partner for exploring the beautiful islands! ✅ Top Features: Private & Personalized: Your group, your pace, your playlist. No rigid schedules! Air-conditioned Comfort: Travel in cool comfort between adventures. Local Expert Drivers: Get insider stories and hidden gems you won't find in guidebooks. Door-to-Door Service: Direct pick-up and drop-off from your accommodation or cruise port. Flexible Itineraries: Customize your day whether chasing waterfalls, visiting villages, or hitting the beach. Skip the stress and see the real Samoa with friends who care. Book Coconut Tours today for an authentic island adventure!

US$130

附近住宿

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地点

这片沙滩

距停车场 100 米
停车场
停车场就在沙滩上

城镇

Pata Falelatai  •  3.1 公里
阿皮亞  •  27.5 公里

交通

APW  •  11.4 公里
Fugalei Bus Depot  •  27.2 公里

附近的海滩

Gagaifoolevao Beach
5.5 公里
Gagaifoolevao Beach
9.4 优秀
Faimafili Village Beach
7.5 公里
Faimafili Village Beach
6 令人愉快
回到天堂海滩
8.2 公里
回到天堂海滩 Return to Paradise Beach
8.6 优秀
所有附近海滩
距停车场 100 米
停车场
停车场就在沙滩上

城镇

Pata Falelatai  •  3.1 公里
阿皮亞  •  27.5 公里

交通

APW  •  11.4 公里
Fugalei Bus Depot  •  27.2 公里
Gagaifoolevao Beach
5.5 公里
Gagaifoolevao Beach
9.4 优秀
Faimafili Village Beach
7.5 公里
Faimafili Village Beach
6 令人愉快
回到天堂海滩
8.2 公里
回到天堂海滩 Return to Paradise Beach
8.6 优秀
所有附近海滩

旅行者评论

旅行者评论

与其他旅行者分享您的经历

Nimesh Gamage
新手海滩游客 四月 2025
6 令人愉快

一个美丽的度假村,但需要改善他们的服务和维护。我们的一个朋友的房间空调在半夜停止工作,没人可以打电话,最后我们找到一个人,但他无法更换房间。浴室的水是棕色的。

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A beautiful resort, but need to improve their service and maintainance. One of our friend s room AC stopped work at middle of tge night and no one to call and finally we found a person and he couldnt change the room. Bathroom water was brown color.
一个美丽的度假村,但需要改善他们的服务和维护。我们的一个朋友的房间空调在半夜停止工作,没人可以打电话,最后我们找到一个人,但他无法更换房间。浴室的水是棕色的。
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Damien Briggs
新手海滩游客 四月 2025
2 很差

整体体验令人非常失望!房间还不错且干净,位置优越,大多数员工都很友好,但这就是全部了!一开始他们从原本的booking.com报价中收取了额外费用。他们将此归结为儿童早餐的额外费用,而这在我原来的预订中并没有说明。我们从未意识到厨房在早餐、午餐和晚餐时间以外不会开放。因此,白天根本无法获取任何零食,考虑到它的位置偏僻,去其他地方非常困难。 我们选择了烧烤自助餐,第一晚的质量一般,第二天选择了复活节午餐自助餐,几乎没有变化,却多花了每人20美元! 复活节那天,我们的孩子参加了复活节彩蛋狩猎,Facebook页面上说是下午2:30开始,但当我们在2:20到达时,他们说彩蛋狩猎已经结束。 坐在酒吧时,根本没有安静的氛围,因为他们一直在大声播放音乐,根本不关心付费顾客,而是为员工自己的娱乐。 总体来说,这个地方也很乱,几乎没有关注一般的维护。 我不会推荐这个地方住宿!省下你的钱去别的地方。如果你确实选择住在这里,一定要在付款前确认账单正确!

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The whole experience was extremely disappointing! The rooms were decent and clean, and the location is beautiful, most staff were friendly but this is were it finished! From the start they charged extra from the original booking.com quote. They put this down to extra charges for the childrens breakfast, which was never outlined in my original booking. We never realized that the kitchen would not be open outside of breakfast, lunch and dinner times. So there was no way to get any snacks during the day and considering it's isolated location it is very difficult to go anywhere else. We chose the bbq buffet which was average on the first night, then chose the Easter lunch buffet the following day, which was nearly the same but for an extra $20 more each! For Easter we had our children down to join the Easter egg hunt, which was said to start at 2.30pm on their Facebook page, but when we went down at 2.20pm, they said that they had already completed the hunt. Whilst sitting at the bar, it was far from a peaceful time as they kept blaring the music and not caring about the paying customers but rather for the staffs own enjoyment. Overall, the place was also messy and little to no care given to the general matenence. I would not recommend this place to stay! Save your money and go somewhere else. If you do stay, make sure you check your bill is correct before paying!
整体体验令人非常失望!房间还不错且干净,位置优越,大多数员工都很友好,但这就是全部了!一开始他们从原本的booking.com报价中收取了额外费用。他们将此归结为儿童早餐的额外费用,而这在我原来的预订中并没有说明。我们从未意识到厨房在早餐、午餐和晚餐时间以外不会开放。因此,白天根本无法获取任何零食,考虑到它的位置偏僻,去其他地方非常困难。 我们选择了烧烤自助餐,第一晚的质量一般,第二天选择了复活节午餐自助餐,几乎没有变化,却多花了每人20美元! 复活节那天,我们的孩子参加了复活节彩蛋狩猎,Facebook页面上说是下午2:30开始,但当我们在2:20到达时,他们说彩蛋狩猎已经结束。 坐在酒吧时,根本没有安静的氛围,因为他们一直在大声播放音乐,根本不关心付费顾客,而是为员工自己的娱乐。 总体来说,这个地方也很乱,几乎没有关注一般的维护。 我不会推荐这个地方住宿!省下你的钱去别的地方。如果你确实选择住在这里,一定要在付款前确认账单正确!
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Leilani Faletoese
新手海滩游客 四月 2025
6 令人愉快

我们是一个五口之家,预定了一晚的住宿。 *我们此次访问的一些亮点* 厨房和酒吧的员工非常出色,乐于助人。 我们要求互通的房间,没遇到任何问题,觉得房间的价格相当合理。 食物非常棒!非常高兴能使用当地鱼,而不是岛上更常见的难吃的巴斯鱼。(强烈推荐孩子们的炸鸡和薯条、当日新鲜鱼配白酱和刺山柑!) 床很舒适,空调遍布每个房间,包括走廊,效果很好! 在潮退时海滩很美,游泳池设计得非常安全,适合多数年龄段的小孩。 早餐自助餐很好!(美味的薯饼和早餐香肠,孩子们都很喜欢)。也是我在任何酒店吃过的最好吃的炒鸡蛋。 *改进的空间* 我们在规定的入住时间后几个小时才到达,但仍需等房间准备好。我们预定了两个房间,但两个房间都没有热水。等了一个小时的送餐服务,送到时只收到一小部分餐点,然后收到的食物薯条也冷了,这表明可能是做好了,只是没有足够的员工来送餐。我们被告知早餐会在7:30准备好,但直到8点才准备好(吐司已经烤好并摆放在外面,所以我们吃到了稍微发软的面包)。我们预定的两个房间都没有热水(没有提前警告)。无线网络无法连接到智能电视(两个房间都有),当下雨让我们待在室内时这会很有用(无线网络对我们的设备工作得很好)。接待员似乎有点缺乏经验,明显能看出员工及其职责没有明确的结构(这并不是说他们没有努力工作——确实有,只是系统不够完善)。有一次,一名员工在明显应该禁止吸烟的区域吸烟!改进空间很大,考虑到地理位置、美丽的环境和基础设施,这里完全可以成为乌波卢最好的度假村之一。希望在我们下次访问时看到改善。

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We’re a family of 5, booked for an overnight stay *Some highlights from our visit* The kitchen and bar staff were amazing and very helpful. We asked for interconnected rooms and had no troubles with this, also felt that the rooms were fairly priced. The food was great! Very happy that local fish was used and not the yuck basa that you’d find more common around the island. (Highly recommend Chicken n chips for kids, Catch of the day with white sauce & capers!) The beds were comfortable and AC everywhere including hallway was great! Beach was lovely during low tide, swimming pool is built with a very safe depth for most ages. Breakfast buffet was great!(great hash browns and breakfast sausages which the kids loved). Also the best scrambled eggs I’ve ever had at any hotel. *Areas for improvement* We arrived a couple of hours after the check in time we were advised , but still had to wait for our rooms to be ready. We booked 2 rooms and both did not have hot water. Waited over an hour for room service and when arrived, we only received a fraction of our meals, then when we received our food the fries was cold which indicated that maybe it was ready, they just didn’t have enough staff to deliver room service once it was ready. We were told breakfast would be ready at 7:30, but was not ready until 8am (toast was already toasted and laid out so we had some soggy bread) Both the rooms we booked did not have hot water (weren’t warned about this) The WiFi wouldn’t connect to the smart TVs(both rooms), which would’ve been great when the rain kept us indoors (wifi worked fine for our devices). Receptionists seemed a little inexperienced, and it was obvious there isn’t much structure with staff and their roles (this is not to say they weren’t working hard—they were, they just didn’t have a great system) At one point there was a staff member smoking in an area that clearly should be smoke free! There is so much room for improvement and given the location, beautiful surroundings and infrastructure this could easily be one of the best resorts in Upolu. Hope to see improvement during our next visit.
我们是一个五口之家,预定了一晚的住宿。 *我们此次访问的一些亮点* 厨房和酒吧的员工非常出色,乐于助人。 我们要求互通的房间,没遇到任何问题,觉得房间的价格相当合理。 食物非常棒!非常高兴能使用当地鱼,而不是岛上更常见的难吃的巴斯鱼。(强烈推荐孩子们的炸鸡和薯条、当日新鲜鱼配白酱和刺山柑!) 床很舒适,空调遍布每个房间,包括走廊,效果很好! 在潮退时海滩很美,游泳池设计得非常安全,适合多数年龄段的小孩。 早餐自助餐很好!(美味的薯饼和早餐香肠,孩子们都很喜欢)。也是我在任何酒店吃过的最好吃的炒鸡蛋。 *改进的空间* 我们在规定的入住时间后几个小时才到达,但仍需等房间准备好。我们预定了两个房间,但两个房间都没有热水。等了一个小时的送餐服务,送到时只收到一小部分餐点,然后收到的食物薯条也冷了,这表明可能是做好了,只是没有足够的员工来送餐。我们被告知早餐会在7:30准备好,但直到8点才准备好(吐司已经烤好并摆放在外面,所以我们吃到了稍微发软的面包)。我们预定的两个房间都没有热水(没有提前警告)。无线网络无法连接到智能电视(两个房间都有),当下雨让我们待在室内时这会很有用(无线网络对我们的设备工作得很好)。接待员似乎有点缺乏经验,明显能看出员工及其职责没有明确的结构(这并不是说他们没有努力工作——确实有,只是系统不够完善)。有一次,一名员工在明显应该禁止吸烟的区域吸烟!改进空间很大,考虑到地理位置、美丽的环境和基础设施,这里完全可以成为乌波卢最好的度假村之一。希望在我们下次访问时看到改善。
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Gaberiel Sia
新手海滩游客 四月 2025
4 令人沮丧

这个地方只给了2星而不是1星,因为他们的员工很关心、友好并且非常道歉。从哪里开始呢!首先这个地方需要更换管理团队。运营得如此糟糕,我们甚至注意到,当人们需要帮助时,这位经理躲在她的办公室里,不愿意出来处理客人的投诉。这是不可接受的,尤其是当我们要求与她交谈时,还有其他几位客人在场。糟糕的领导力反映出一个经营不善的地方。我们预定了两晚的住宿,但在经历了一次非常糟糕的体验后,决定提前退房并申请退款。当我们登记入住时,迎接我们的是一墙的昆虫和苍蝇。95%的时间我们无法与接待部联系,因为那里从来没有人能提供帮助,所以我们必须不断走到接待处,而这也不是一段短路程!我们在2点办理入住,当然期望能点些午餐,因为开车到那里相当远。我们尝试点午餐,但员工告诉我们他们的餐厅现在关闭,以便为晚上7点的晚餐做准备。我不明白当人们刚刚入住时,你怎么能在2点关闭餐厅?此外,请记住这个地方在偏远地区!附近没有商店或餐馆!这就不够好,特别是当你有渴望热食的孩子时!我们没有信号,WiFi非常糟糕,房间中有智能电视,如果没有互联网连接,根本无法操作智能电视,这也毫无意义。淋浴没有热水,他们的沙发床没有床单可以覆盖床垫,我们无法要求额外的床单,因为没人会接听我们在接待处的电话。第二天我们去退房,迎接我们的是正在接待区举行的教堂服务,所以我们显然不能退房,只能等服务结束。员工很可爱,但缺乏训练,没有领导力。总体来说,糟糕的体验,我们不会再来了。

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This place is only getting a 2 star and not a 1 star because their staff were caring & friendly & very apologetic. Where to even begin! First of all this place needs change of management. It is so poorly run, that we even noticed that when people needed help, this manager hid inside her office and would not come out to attend to peoples complaints. This is unacceptable especially when we demanded to speak to her along with a few other guests. Poor leadership reflects a poorly run place of business. We booked our stay for 2 nights but after a very bad experience we decided to check out early and get a refund. When we checked into our room we were greeted by a wall of insects and flies. We could not get through to reception 95% of the time as there was never anybody there to help, so we constantly had to walk to reception which ALSO isn’t a short walk! We checked in at 2pm, and of course we got there expecting to order some food for lunch as the drive was quite far to get there. We tried ordering lunch but staff had told us their restaurant was now closed so they could prep for their 7pm dinner. I’m not sure how you can close your restaurant at 2pm when people are literally checking in? Also, bare in mind this place is in yhe middle of nowhere! No shops or restaurants close by! This was not good enough especially when you have kids who are hungry for hot food! We had no reception, the wifi was absolutely horrible, the rooms have smart tv’s, you can’t operate a smart TV if you have no internet to connect to so that was also pointless. The showers don’t have hot water, there was no bedding sheets for their fold out sofa beds to cover the mattress, we couldn’t ask for extra sheets because no one would answer our call at reception. The very next day we went to check out, and were greeted by a church service being held in the reception area, so we obviously couldn’t check out but instead had to wait until service was over. Staff were lovely but just lack training and have no leadership. Overall bad experience, we wont be coming back here again.
这个地方只给了2星而不是1星,因为他们的员工很关心、友好并且非常道歉。从哪里开始呢!首先这个地方需要更换管理团队。运营得如此糟糕,我们甚至注意到,当人们需要帮助时,这位经理躲在她的办公室里,不愿意出来处理客人的投诉。这是不可接受的,尤其是当我们要求与她交谈时,还有其他几位客人在场。糟糕的领导力反映出一个经营不善的地方。我们预定了两晚的住宿,但在经历了一次非常糟糕的体验后,决定提前退房并申请退款。当我们登记入住时,迎接我们的是一墙的昆虫和苍蝇。95%的时间我们无法与接待部联系,因为那里从来没有人能提供帮助,所以我们必须不断走到接待处,而这也不是一段短路程!我们在2点办理入住,当然期望能点些午餐,因为开车到那里相当远。我们尝试点午餐,但员工告诉我们他们的餐厅现在关闭,以便为晚上7点的晚餐做准备。我不明白当人们刚刚入住时,你怎么能在2点关闭餐厅?此外,请记住这个地方在偏远地区!附近没有商店或餐馆!这就不够好,特别是当你有渴望热食的孩子时!我们没有信号,WiFi非常糟糕,房间中有智能电视,如果没有互联网连接,根本无法操作智能电视,这也毫无意义。淋浴没有热水,他们的沙发床没有床单可以覆盖床垫,我们无法要求额外的床单,因为没人会接听我们在接待处的电话。第二天我们去退房,迎接我们的是正在接待区举行的教堂服务,所以我们显然不能退房,只能等服务结束。员工很可爱,但缺乏训练,没有领导力。总体来说,糟糕的体验,我们不会再来了。
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Sui Levi
新手海滩游客 一月 2025
2 很差

虽然这个度假村提供了一些令人欣慰的品质,例如舒适的床和大电视,但在几个关键领域却表现不佳,影响了整体体验。 积极方面: 床非常舒适,电视是放松时的不错选择。 消极方面: -客户服务是一个亟需关注的领域。员工似乎培训不足,对客人的需求不够关注。 -泳池维护不当,有明显的沙子和叶子,未能每日清理。 -晚餐令人失望。不仅菜单的一半无法提供,而且食物的质量与价格不成正比。更糟的是,他们向仅一升水收费12塔拉,这感觉过高。 -早餐时间不稳定。虽然宣传是早上7点开始,但直到早上8点才准备好,给那些时间紧迫的人造成了不便。 -度假村距离主要道路相当遥远,开车的路途漫长,充满坑洼和上坡的道路。如果打算游玩,租车是必需的。 -酒店内存在管道问题,尤其在我们房间外有强烈的污水味。这个问题绝对需要改进。 -度假村中的某些区域,包括我们房间附近,明显有开放的电线,表明工艺和维护需要大幅改进。 总体而言:度假村有潜力,但在维护、员工培训和对细节的关注方面需要大幅改进。这次体验令人失望,尤其考虑到住宿的费用。考虑到与主要道路的距离和价格,我建议寻找其他选择,除非度假村进行一些重大升级。

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While the resort offers a few redeeming qualities, such as comfortable beds and a large TV, it falls short in several key areas that impacted the overall experience. Positives: The bed was very comfortable, and the TV was a nice touch for downtime. Negatives: -Customer service is an area that needs urgent attention. The staff seemed undertrained and not attentive to guest needs. -The pool was not properly maintained, with visible sand and leaves that weren’t cleaned daily. -Dinner was disappointing. Not only was half the menu unavailable, but the prices were high for the quality of food served. To make matters worse, they were charging $12 tala for just one liter of water, which felt excessive. -Breakfast times were inconsistent. Although it was advertised to start at 7 am, it wasn't ready until after 8 am, causing inconvenience for those on tight schedules. -The resort is located quite far from the main road, and the drive is long with plenty of potholes and uphill roads. Renting a car is essential if you plan to visit. -There were plumbing issues around the property, particularly outside our room where a strong sewage smell lingered. This could definitely be addressed. -Some areas of the resort, including near our room, had visible open wiring, suggesting that the craftsmanship and maintenance need significant improvement. Overall: The resort has potential but requires considerable improvements in maintenance, staff training, and attention to detail. This was a big letdown, especially considering the price of the stay. Given the distance from the main road and the price point, I’d recommend looking into other options unless the resort undergoes some serious upgrades.
虽然这个度假村提供了一些令人欣慰的品质,例如舒适的床和大电视,但在几个关键领域却表现不佳,影响了整体体验。 积极方面: 床非常舒适,电视是放松时的不错选择。 消极方面: -客户服务是一个亟需关注的领域。员工似乎培训不足,对客人的需求不够关注。 -泳池维护不当,有明显的沙子和叶子,未能每日清理。 -晚餐令人失望。不仅菜单的一半无法提供,而且食物的质量与价格不成正比。更糟的是,他们向仅一升水收费12塔拉,这感觉过高。 -早餐时间不稳定。虽然宣传是早上7点开始,但直到早上8点才准备好,给那些时间紧迫的人造成了不便。 -度假村距离主要道路相当遥远,开车的路途漫长,充满坑洼和上坡的道路。如果打算游玩,租车是必需的。 -酒店内存在管道问题,尤其在我们房间外有强烈的污水味。这个问题绝对需要改进。 -度假村中的某些区域,包括我们房间附近,明显有开放的电线,表明工艺和维护需要大幅改进。 总体而言:度假村有潜力,但在维护、员工培训和对细节的关注方面需要大幅改进。这次体验令人失望,尤其考虑到住宿的费用。考虑到与主要道路的距离和价格,我建议寻找其他选择,除非度假村进行一些重大升级。
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