The rooms were comfortable, but my dining experience left much to be desired. As the hotel's restaurant was the only dining option available, I was quite disappointed with the quality of the food.
Initially, the menu seemed promising, offering a variety of dishes that sounded appetizing. However, the reality was far from it. The food was completely devoid of flavor. The noodles had barely a hint of sauce, and the salad was equally uninspiring, consisting of wilted lettuce and a few sad-looking vegetables. Even the bread, which should be a safe bet, was dry and tasteless.
The breakfast buffet wasn't much better. Although there were several options, everything tasted bland.
The dining room itself was pleasant, and the staff was friendly and attentive, but they couldn't make up for the lackluster food. I expected much more from a hotel of this caliber, especially considering the cost of the meals.
Overall, my stay at Tunamaya was marred by the disappointing food. I hope the management takes this feedback seriously and improves the quality of the food. Until then, I can't recommend dining at this hotel.
美丽的海滩是我在那儿旅行仅有的记忆深刻的部分。除此之外,对这个度假胜地没有什么值得记住的。食物还可以,种类不多。
房间不太干净,很陈旧,设备如空调工作不好。
最糟糕的部分是客服,特别是接待员(从2024年10月31日至11月2日)。她很糟糕和没有热情,对待顾客很没帮助,完全不给我们协助,当暴风雨来袭,雨很大时。我们要求雨伞,她拒绝了并立刻挂断电话。我们非常失望,因为我们房间里还有婴儿。在205房间里没有提供雨伞。
她对待我们说话不礼貌不得体,她对待我们的态度无礼,不尊重。
永远不想回到这家酒店或向任何人推荐。