This is our second trip to Excellence Riviera Cancun and it has exceeded our expectations. We stayed in the Excellence Club rooftop terrace ocean view room. The food, even the room service food, has been fantastic. All of the staff greet us with a smile and a warm welcome. Anabele and Alba at the excellence pool are friendly and fantastic and provide exceptional service. Angelo from the entertainment team hosted pool blackjack and was absolutely hysterical. Even though the seaweed is very heavily hitting the beach, we see the staff working tirelessly to keep it manicured and looking pristine. Their attention to detail makes all the difference and any time we have requested anything it has been delivered in a timely manner. We will definitely be making more trips here!
Lucia、Elizabeth、Moises、Veronica、Angelo、Enrique和Alba都非常棒!每个人都非常友好和乐于助人,即使是我一些奇怪的要求(要求把果汁放在水瓶里)。房间很漂亮,每天都打理得很干净。考虑到这是全包的,食物还算不错。早餐可能是所有餐食中最差的,但其他餐食都很棒!泳池服务大部分时间也很好!泳池很美。我们会再来的!