Timothy Brooks
Nuovo frequentatore di spiaggia
I cottage erano sia comodi che eleganti e abbiamo optato per l'opzione deluxe. I terreni della spiaggia erano assolutamente bellissimi. Tuttavia, ciò che ha davvero reso piacevole la nostra esperienza è stato lo staff. Ogni persona con cui abbiamo interagito andava oltre per garantire che la nostra vacanza fosse il più divertente possibile. Un grido speciale va al personale del ristorante e del ricevimento Yacht Club. Stiamo già prendendo in considerazione una visita di ritorno in futuro.
We are just coming back from there, we were in family bungalow 311, just behind reception, so I can say I can give new fresh feedback.
I cant really confirm other reviews that said the main street is loud, we heard nothing although we were next to it.
Best impression is the support on reception, whatever we asked for they helped us. Cant also relate to comments that state they don’t inform you at check in: as we were standing by check in, there were at least 5 people in front of us, they gave infos about resort to all of them.
Web check in was successful for us, therefore it took few minutes to finish it. Yeah, there was bit of waiting since we had people in front of us and since we are civil we dont spring over people in front of us, we wait 🙃 in total check in was done in 15 minutes and we received the key at 16:00h. Although it would be better if check in was bit earlier, like 14-15h.
App didnt have any issues and we used bracelets to pay everything, that was like super experience.
In overall I think that people who expect too much in general and are tad spoiled hate it here, in that case they should next time book 5 star resort and pay 5 star price. We were satisfied with whole experience.
Maybe also tip for team: the music from bar was in general not loud, except on Wednesday. It didnt bother me or my kid but I had two other light sleepers with me. Maybe just adapt the volume of music after 22h since there are young children and elderly there which sleep at the time.