We spent a pleasant week with kids a friends in the mobile homes in July. The highligt for us was extremely nice and helpful staff, especiallly in the restaurant. Also the full-board we had was excelent, Italian meals, prepared obviously from good ingredietns and rearly anything repeated. Not sure why some people ate frenchfries and sausages, with so much great fresh food;-)
The homes were new and very nice, big enough with each bedroom having its own bathroom that we appriciated. If we were to cook, I suspect there was not enough utencils in the kitchen. Another small problem was that only one bedroom and living room have aircon.
The territory is large and nicely kept, there is also evening animation program for the kids. Also thre is a pool which is quite crowded. That brings me to the low-light of the resort which is the sea. It is very shallow with a lot of sea grass. There is a jetty, but its closed due to bad technical condition. We had paddle boards with us so we always took kids few hundred meters from the shore where there is sand and about waist deep water if we wanted to have fun. Also we traveled to nearby resort where they have water atractions for kids.
We are just coming back from there, we were in family bungalow 311, just behind reception, so I can say I can give new fresh feedback.
I cant really confirm other reviews that said the main street is loud, we heard nothing although we were next to it.
Best impression is the support on reception, whatever we asked for they helped us. Cant also relate to comments that state they don’t inform you at check in: as we were standing by check in, there were at least 5 people in front of us, they gave infos about resort to all of them.
Web check in was successful for us, therefore it took few minutes to finish it. Yeah, there was bit of waiting since we had people in front of us and since we are civil we dont spring over people in front of us, we wait 🙃 in total check in was done in 15 minutes and we received the key at 16:00h. Although it would be better if check in was bit earlier, like 14-15h.
App didnt have any issues and we used bracelets to pay everything, that was like super experience.
In overall I think that people who expect too much in general and are tad spoiled hate it here, in that case they should next time book 5 star resort and pay 5 star price. We were satisfied with whole experience.
Maybe also tip for team: the music from bar was in general not loud, except on Wednesday. It didnt bother me or my kid but I had two other light sleepers with me. Maybe just adapt the volume of music after 22h since there are young children and elderly there which sleep at the time.