I don't write reviews but I felt I needed to share my experience a this hotel. This is my 2nd time visiting this hotel as it caters for the disabled. With lifts and disabled amenities. That was a big plus for me. Moataz Ibraham the hotel manger. It's amazing manager also friendly and aprochable. Taking to the guests making sure everyone is satified and always around for any questions. I have notcied a massive improvement from last year with the layout, new pier for the snorking area and the entertainment area in general the hotel its self. So looking forward to the aqua park thst is getting built at the moment but you never herd building work.Moataz new i was disabled and comming with my daughter for her 21st. He gave me a ground floor room, organised the island boat trip that was fantastic and camel riding at the beach. Also cocktails night to meet all the staff and other guests in a relaxed atmosphere also a chance to get dressed up haha. Special mention to Medhat Elsharef for wonderful clean pool areas and lovely conversations made us feel so welcome. Ahmed Amwaj is new the food manger very friendly always there to help and the food in the main area was fantastic, fresh and plenty to choose from. Always a seating area and clean and great atmosphere. Even in the evening to can relax at the main lobby have cocktails or coffee all of the staff are very welcoming and take the time to chat. I you have the entertainment area that myself and my daughter went to most nights. There was something on every night so you will never get board. Wifi throughout the whole hotel and my room was displayed and looked after by Ahmed Refaei. I always had tea and coffee and fresh water, clean towels everyday. I will definitely be back as its my favourite hotel in egypt and all the staff are friendly but either a professional manner. Also Special thanks to the people who did the photo shoot at the hotel. Thsy was a wonderful experience snd pictures that last a lifetime. There are also shop at the front of the hotel very nice people. You will always find somthing you might need and a pharmacy also. They are to many people to mention i would like to but never had one bad experience Thankyou for making my stay and my daughters a wonderful experience xx
Eu gosto de detalhar cada parte, então aqui vamos nós :D
Quartos: Espaçosos, mas a mobília era antiga e poderia usar renovações.
Serviço: Em geral, foi ótimo, exceto pelos garçons no restaurante que prestavam atenção nos estrangeiros. No entanto, eles eram respeitáveis, então eu fiquei tranquilo. Um agradecimento ao chef Mohamed no bar de pizza italiano.
Comida: Fresca, variada e saborosa. Quero agradecer ao chef de saladas especificamente, porque tudo estava fresco e diferente. Um agradecimento ao chef da padaria, especialmente pelos croissants que ele assou fresquinhos no buffet de café da manhã.
Praia: Boa para snorkel, não para nadar. Poderia machucar seus pés, certifique-se de ter sapatos à prova d'água.
Equipe de Animação: Era ativa e a cada noite eles tinham um show diferente. Quero agradecer à Nivida, acredito, uma jovem mulher ativa e bonita que levou minha filha e a incentivou a dançar :D Nunca vi essa atenção em outro lugar.
Piscinas: Limpas, com muitas alturas para atender diferentes pessoas. O parque aquático era pequeno com 7 tobogãs, mas divertidos e satisfatórios. Os salva-vidas estavam por todo o lugar e tinham um olhar atento nas crianças.
Eu recomendo de forma geral pela qualidade e valor que oferece em comparação ao preço. :D